Read what our customers are saying
Quick and easy. the savings on the premiums is great.
Lee-Ann – Rated 5 out of 5
Great. Same cover as other more expensive insurers.
The website made it so easy. From quote to purchase was simple and very fast.
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Friendly, low-pressure, and several options to...
Trusted Customer – Rated 5 out of 5
First time having a car in Australia, so insurance felt like an unknown to me. The Real team helped me understand options and pricing to find a good fit for my budget.
Friendly team took the time to review a few different options with me to ensure I got the best fit.
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Saman Rajamuni – Rated 5 out of 5
Excellent service and very good customer service
Easy to get online quotation, I was buy my car insurance
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Super quick and easy insurance!
Trusted Customer – Rated 5 out of 5
Good value for money and heaps of vehicle modifications to choose from.
Ease when getting a quote online, then no trouble purchasing the quote when complete. No trouble at all.
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Excellent service
Trusted Customer – Rated 5 out of 5
Very helpful an polite...
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Trusted Customer – Rated 2 out of 5
Don’t use demoralised staff in a call centre in Bangalore
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Linda Pearsall – Rated 5 out of 5
Good price for comprehensive car insurance
Website was easy to navigate and pricing was competative.
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Courteous, literate and able to be understood. very...
Susan Thompson – Rated 5 out of 5
Great product and value priced
Excellent service
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****
Robert Seeto – Rated 1 out of 5
As above customer service very poor
We had to cancel the policy and the operator said our money would be refunded and he would organise that only to find out 2 days later that it was not done, so we are still waiting for a refund of over $550. Quick to take our money, but cannot refund in a timely manner. Call centre in South Africa why not in our own country.. Been over a week and still waiting for refund
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Jenny Beary – Rated 4 out of 5
Easy to deal with