Read what our customers are saying
Prakash Khatri – Rated 4.5 out of 5
Great service and helpful people
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Helpful and efficient
Trusted Customer – Rated 4 out of 5
Real Insurance is the best price for car insurance. I just wish renewal policies reflected the same low price as obtaining a new one. This would save time and ensure I just renew rather than price check Real and other insurance companies as I don't trust they are giving the best price on a renewal notice.
The customer service person was very accommodating and helpful. She was efficient and had our requested sorted quickly. It is just a shame that Real (like other insurance companies) sends out renewal policies much more expensive than obtaining a new one and that is not just the 10% online discount. Makes no sense?
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Trusted Customer – Rated 2 out of 5
Streamline, be more attentive to customer needs, and not standard scripts.
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Excellent, professional service
Londiwe Mbele – Rated 5 out of 5
That’s why I stick with Real This is my second policy and I know it’s good
Good customer service Consultant knows product well Guided me through patiently
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Excellent it system
Trusted Customer – Rated 5 out of 5
Easy interaction online. I purchased a policy in no time!
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Their customer service people were very pleasant and...
Trusted Customer – Rated 5 out of 5
Their customer service was very knowledgeable
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Trusted Customer – Rated 5 out of 5
BETTER RATE THEN OTHERS. GOOD CUSTOMER SERVICE
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Great service and friendly staff.
REN CLARKE – Rated 5 out of 5
They explained all that was available and great prices.
Great service and friendly staff. Very patient and could have a good great a joke with the staff.
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Jaime David – Rated 5 out of 5
Save me money compare to my previous insurer.
Easy to deal with.
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Her english was difficult to understand
Trusted Customer – Rated 3.5 out of 5
It is very difficult to assess a vehicle with your online questions
People who answer phones should be easily understood.