Read what our customers are saying
Trusted Customer – Rated 2.5 out of 5
The dramatic price rise and having to spend hours on the phone I just don't have atm. Sad thing is there is no reward for loyalty anymore
Unfortunately after my insurance went up astronomically I had to call up and ask about why etc. When speaking with Anna (I think now) first she was amazing letting me know that the insurance that had gone up dramatically wasn't even correct (my words not hers) I appreciated her time to put everything in place correctly for me.
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Friendly customer service
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Value for money insurance policy.
Product Rating
Service Rating
Siham Rizk – Rated 3.5 out of 5
I think u can do better than that specialy if ur customer have more than one policy &been with u for few years
They tried to help me but couldnt do anything about my policy cause of ur terms&condition
Product Rating
Service Rating
Yow Wai Fong – Rated 5 out of 5
Easy application with the flexibility of cost making real insurance the best price for those who don't need expensive coverage.
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Because the payment was not processed, I had to call, then to be told it would be taken on the day of commencement. If I had been emailed that, I wouldn't have had the stress and then having to call and waste your staff time. Then when the payment hit my credit card, I was not even sent an email or a receipt to confirm. Again, I was worried about the policy being valid. I now know it is, but it all could have been avoided.
I'm not impressed that I was not sent/emailed a receipt for the payment.
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
I found that staff are easy to reach when i need them
Very easy to apply online. Real insurance is website is not complicated and staff are helpful.
Product Rating
Service Rating
Quick and easy
Trusted Customer – Rated 4 out of 5
Easy to use and prompt
Product Rating
Service Rating
Fast and efficient service
Pedro Montano – Rated 5 out of 5
As I have said fast and efficient service.
Fast and efficient service. Am insured with real insurance.
Product Rating
Service Rating
Excellent customer service
Michael Atkinson – Rated 5 out of 5
As mentioned earlier, service was great and the product suits my lifestyle as there is a lot of time I cannot use the car.
I don't remember who I spoke to but hopefully you can find that out. She was one of the most polite people I have ever spoken too, the whole experience was clear and easy. Very good service.