Read what our customers are saying
Good service but slow process
Gordon Haynes – Rated 3.5 out of 5
Flexibility and affordability
Very happy with the friendly service, however the process took too long as we had a 5 hour drive to get the vehicle home. I think the old cover note system was better at time of purchase.
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Extremely disappointing
Trusted Customer – Rated 1.5 out of 5
Read the first review, very disappointing
I was extremely disappointed that no one was able to assist me on a public holiday when i was picking up my car from the dealership. I was told by David all I need to do was state my name and my quote would be available for anyone at REAL to view and action my policy as promised, I was also charged an extra $30+ as I did not receive the online discount. Extremely disappointing
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Ross Pownceby – Rated 3.5 out of 5
Very good pricing options
Too much noise in background whilst talking to your rep. Also accent very broad and hard to understand at times.
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Very easy instructions to get an online quote and good...
Jennifer Wood – Rated 5 out of 5
Such an easy experience with a very customer friendly online application process
I now have 2 policies with Real Insurance - happy with the fact that they are underwritten and owned by Hollard - a very ethical company.
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Clarins Banares – Rated 5 out of 5
Quick and affordable
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Trusted Customer – Rated 4.5 out of 5
gave the choices i was looking for
Easy to follow online process. Excellent pricing
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Friendly, helpful and very thorough
Trusted Customer – Rated 5 out of 5
So easy to set up. The cover was specifically tailored to my needs.
It was so easy to insure with Real Insurance. Not only were they friendly, easy to talk to but answered all my questions. I got the best deal for what I needed.
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Trusted Customer – Rated 5 out of 5
Reasonable price and easy to set up
Easy to set up. Reasonable prices
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Easy to use
Peter James – Rated 4 out of 5
Easy to use. Cheaper than over providers
Quick, easy and cheaper than opposition. Website easy to navigate. Agreed value lower than competitors
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Toby Strong – Rated 2.5 out of 5
Good price for pay as you drive
Tried to change starting odometer reading for new insurance year can’t do it had to waste my time redoing whole new quote such a simple change should be allowed