Read what our customers are saying
Easy to take out comprehensive insurance.
Trusted Customer – Rated 4 out of 5
Easy process, value for money it would seem.
The process to take out a car insurance policy was straightforward. The policy had good coverage and a competitive price. Whether your service is "good" will be determined if I ever have to make a legitimate claim.
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Trusted Customer – Rated 4 out of 5
Easy to get a new policy and was very helpful.
Customer service rep answered all my questions and made the process easy.
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Very helpful and got agreed value that i wanted
Trusted Customer – Rated 5 out of 5
very happy to get agreed value i wanted not way below like many other quotes
very helpful i got the agreed value i asked for..And communication was easy
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Trusted Customer – Rated 5 out of 5
Good customer service 👍
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Friendly team who know their sales product/business
Trusted Customer – Rated 4 out of 5
Friendly professional sales person Jeff was helpful, patient, listened to what i wanted and able to help with my enquiry
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Very helpful, explained clearly.
Josephine Galea – Rated 4.5 out of 5
Very helpful and explained clearly.
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Trusted Customer – Rated 5 out of 5
Cheaper and more flexible than any other company I have investigated
Quick to answer phone, and helped with whatever I needed with a positive attitude
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Good!
John – Rated 4 out of 5
The product we needed at a competitive price.
Easy to contact by phone. Well-trained and friendly staff. Competitive premiums.
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Easy and transparent process
Trusted Customer – Rated 4.5 out of 5
The purchase process was simple and without problems. HOWEVER when my husband first took out this same insurance, you could carry-over unused kilometres to the next year. This was one of the chief benefits, and the reasons why I considered this insurance. I assumed this was still the case, until I completed the purchase then read the PDS carefully. Dropping this arrangement is a bad marketing move; it may earn you a few extra dollars, but it significantly reduces the attractiveness of the product. (It will certainly reduce the amount of kilometres my husband will purchase in April, if he renews; he wasn't aware of this change).
Easy. I entered my car registration number, and all the relevant details came up. Modelling different excesses and their effect on premiums was quick and easy, It was easy to compare the Comprehensive and Pay as You Go options. The PDS is very clear and easy to read, and covered everything I needed to know
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Trusted Customer – Rated 4 out of 5
Rates are very competitive and their service is great.