Read what our customers are saying
Real insurance looks after their customers.
Kate Carter – Rated 5 out of 5
Always friendly, patient and polite! Very competitive prices.
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Trusted Customer – Rated 4.5 out of 5
Great service from the start...
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Call centre
Trusted Customer – Rated 2 out of 5
Need to cancel the existing policy from pay as you drive to a standard insurance and do it OL someone rang about the OL and processed it. Better experience with the local centre but the process did take a long time
Call to the call centre on Monday was frustrating as asked if someone within Australia could call us back and he said someone would call us but waited and never happened.
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Really a very easy way ,i like it so much
Trusted Customer – Rated 5 out of 5
I thought it will take a lot of time but it was very easy
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Trusted Customer – Rated 4 out of 5
Process is simple to go through and price very competitive
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Lianne Baker – Rated 5 out of 5
Service I got was really great, helpful, polite,knowledgeable that is why I have brought more business to real.
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Great and honest company
Nova – Rated 5 out of 5
The customer service representative was very clear when he told me everything about my policy He spoke in very polite, clear and honest way Good customer service attuied
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Antonio Bellmunt – Rated 3 out of 5
Until I claim Real Insurance remains un unkown quatity.
I'm new to Real Insurance. My opnion of Real Insurance can only be made once it's time to make a claim. Till then, Real Insurance is an unknown quantity to me. I hope my experience is a positive one.
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Need policiy number
Trusted Customer – Rated 2 out of 5
Hi there I'm very concern that I have 2 cars and both are unsure with real.insurance one of then I did not got the welcome.letter with the policy number on it, now I need green sleep I can't pay is I don't have much.number..how can I do?
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Trusted Customer – Rated 4 out of 5
Value for money insurance policy.