Read what our customers are saying
Easy to take out comprehensive insurance.
Trusted Customer – Rated 4 out of 5
Easy process, value for money it would seem.
The process to take out a car insurance policy was straightforward. The policy had good coverage and a competitive price. Whether your service is "good" will be determined if I ever have to make a legitimate claim.
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Trusted Customer – Rated 5 out of 5
I did it on line,was recommended by a friend and for sure was cheaper than other insurer.
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Trusted Customer – Rated 4 out of 5
Car valuation was positive.
low km policy.
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Quick response to written queries
Trusted Customer – Rated 5 out of 5
The premium was very competitive and it was easy to finalise.
They have responded to email queries within a day. Other company's take weeks to respond.
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Trusted Customer – Rated 1 out of 5
eager to sign up new policies but will not care about you once you're their customer or if you put in a claim.
Quick to answer calls for new policies but will not respond to your queries when you put in a claim. I've now made multiple calls to follow up my claim, which are never answered as they're always facing 'a high volume of calls', sent emails but haven't had any response. I'll be taking my business elsewhere.
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Trusted Customer – Rated 5 out of 5
pricing was great communication was also good
Everything great communication helpful staff
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Trusted Customer – Rated 5 out of 5
Very easy and straight forward claim process. Loved it!
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Trusted Customer – Rated 5 out of 5
For the car we bought, it was value for money.
I found Real insurance to be value for money. The team at real insurance are friendly and always answers the queries first time.
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Great products and service
Trusted Customer – Rated 5 out of 5
Great simple solutions to insurance needs
I like the pricing structure and service
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Trusted Customer – Rated 4 out of 5
Excellent value for money
I paid for a new monthly policy on the 17th with my credit card. On the 23rd I get a message saying you could not process my payment. Imagine my surprise when the money was out of my account but your operator told me you take 3 days to process payments. Even that time frame does not add up