Read what our customers are saying
So easy
Trusted Customer – Rated 5 out of 5
The website is easy to use and all language is understandable
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Didn’t disclose additional excess until after purchase.
Jennifer Hill – Rated 1 out of 5
Paying for roadside assist but no phone number to use it. So paid for product I can’t use.
Spam increased immediately as I paid fir policy. Was hacked as soon as I paid for policy. Did not disclose additional excesses until after purchase. No phone number fir roadside assist listed anywhere. The only phone number listed isn’t 24/7 so if needing roadside,, isn’t going to be any use so paying for product that I can’t use.
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Trusted Customer – Rated 4.5 out of 5
The pay as you drive option was very attractive to us.
Staff were very polite and helpful. A concern - We were sent two envelopes of documents in the mail. Both envelopes had not been sealed and their flaps were open.
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Trusted Customer – Rated 5 out of 5
I found to it reasonable.Afraid not have not too much experience
They were very quick and courteous. The confirmation was very quick send to me
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Good value
Trusted Customer – Rated 5 out of 5
Good value and easy apply online
Yes I recommend this brand
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Trusted Customer – Rated 5 out of 5
Great service, everything explained really well!
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Trusted Customer – Rated 5 out of 5
Love your work!
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Thank you for the human touch!
Trusted Customer – Rated 5 out of 5
I have changed over recently and have done this due to the service i received with dealing with my fathers funeral insurance.
My father had funeral insurance and when he passed away ,Real Insurance made this an easier time for me as the process was very fast and courteous.I was shown great service and surprised at how professional this company was with dealing with people."A real human touch!".I have and would highly recommend Real Insurance to my family and friends.I have since changed my house and car insurance over to Real because of the professional attitude i have received.Thank you
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Some good features available. website and staff need...
Trusted Customer – Rated 3.5 out of 5
Good extras available at competitive rates. Agreed value available for older cars. Price comparison on the website was significantly cheaper than the policy renewal offered.
Online price comparison had a significant difference to the renewal I was sent. Couldn't find all of the features that I needed online so I had to call to ask questions. The representative I spoke with was very difficult to understand and was quite apathetic and wasn't very easy to follow or deal with. I would say he didn't really care much for his job. This was off putting and as a result I tried to persist with my quote and policy myself. If I couldn't figure it out, I was going to go with an insurer who had an easier to navigate website and better trained staff who were more perceptive to customers questions and needs. Prices are competitive and they offer agreed value on older cars.
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Trusted Customer – Rated 5 out of 5
when its perfect that mean 5 stars
quick, honest, value and affordable