Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
My car is over 10 years old and most companies will only insure for market value or they charge you a big price on a policy with agreed value. Real insuranceI was able to insure my car for an agreed value without the huge cost.
Good customer service. There was one annoying thing, I had to wait in a queue on the phone, a quicker response time would have been nice.
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Trusted Customer – Rated 5 out of 5
Great service with an agent that was knowledgeable and courteous
Very professional & knowledgeable Also courteous and friendly
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Trusted Customer – Rated 4 out of 5
Gave me what I asked for with *****.
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Excellent service
Trusted Customer – Rated 5 out of 5
Competitive rates, well-explained options and features, and all the cover I need.
Agents are knowledable, responsive, helpful, they follow up and call back, and their overall level of service is excellent.
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Trusted Customer – Rated 4.5 out of 5
Exactly want I needed and good rates
Helpful staff
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Bad service during claim
Trusted Customer – Rated 1 out of 5
As above mentioned claim process has been a nightmare
Terrible service during my claim. Calls & emails not replied. Hours on hold to speak to someone. Didn’t like speaking to people in sth Africa. If your short on staff employ in Australia.
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Trusted Customer – Rated 5 out of 5
Great customer service and support.
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Trusted Customer – Rated 4 out of 5
Your service team have fast response.
I just have insured my car with you. Hope everything ok.
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Poor action to helpful words.
Trusted Customer – Rated 2 out of 5
it was cheap, no other factors made it attractive.
I was promised a refund within 5 working days - to offset the overcharge which you took immediately. that refund is still pending. While your telephone operators make promises and try to sound very helpful on the phone, there is a consistent zero action going on in the background. To this extent the telephone operators are portrayed as lying. I will be searching for another supplier.
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Trusted Customer – Rated 5 out of 5
Very easy to work with. Always been helpful