Read what our customers are saying
Bad service during claim
Trusted Customer – Rated 1 out of 5
As above mentioned claim process has been a nightmare
Terrible service during my claim. Calls & emails not replied. Hours on hold to speak to someone. Didn’t like speaking to people in sth Africa. If your short on staff employ in Australia.
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Trusted Customer – Rated 5 out of 5
Great customer service and support.
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Trusted Customer – Rated 4 out of 5
Your service team have fast response.
I just have insured my car with you. Hope everything ok.
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Poor action to helpful words.
Trusted Customer – Rated 2 out of 5
it was cheap, no other factors made it attractive.
I was promised a refund within 5 working days - to offset the overcharge which you took immediately. that refund is still pending. While your telephone operators make promises and try to sound very helpful on the phone, there is a consistent zero action going on in the background. To this extent the telephone operators are portrayed as lying. I will be searching for another supplier.
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Trusted Customer – Rated 5 out of 5
Very easy to work with. Always been helpful
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Trusted Customer – Rated 5 out of 5
Cost efficient and reasonable
Fast & efficient service. Friendly team & very accommodating. Great, competitive prices.
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Excellent it system
Trusted Customer – Rated 5 out of 5
Easy interaction online. I purchased a policy in no time!
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Trusted Customer – Rated 5 out of 5
BETTER RATE THEN OTHERS. GOOD CUSTOMER SERVICE
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Trusted Customer – Rated 5 out of 5
Value for money and support
Great customer service
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Trusted Customer – Rated 2 out of 5
Streamline, be more attentive to customer needs, and not standard scripts.