Read what our customers are saying
Great support, great communication
Robert Kinzett – Rated 4.5 out of 5
Have been looked after by Real Insurance for quite some time, have always been happy with their support
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The rate i've got is much better than i usually pay. i...
Trusted Customer – Rated 5 out of 5
The rate I've got is much better than I usually pay. I even recommended Real Insurance to my cousin and to work colleagues. Actually, my other work colleague is insured with you, so I checked it out and I'm happy with the quote!
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Trusted Customer – Rated 4.5 out of 5
People in customer service and management
They have always answered my questions
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Trusted Customer – Rated 4 out of 5
Only negative is that they are not flexible on the product to meet my circumstances/needs. Like all insurance companies they follow a formula.
Friendly staff that appeared knowledgeable and able to answer my questions truthfully.
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Poor service
Trusted Customer – Rated 4 out of 5
The person who I spoke to was very professional and explained everything thoroughly
Waited on phone for over 1 hour and no one to speak to. Phoned back and got through to speak to someone in reasonable time.
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Helped quickly
Trusted Customer – Rated 4 out of 5
Not real impressed that the statement I got for my renewal was heaps more than the quote I got online and that is even with a higher agreed value. You should do your customers right and not make them double check your honesty on policy costs
Made it easy, gave me the info that I needed
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Tracey Anne Allen – Rated 5 out of 5
Good value. Sensible options. Tailored insurance.
First rate. Quick and efficient.
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Trusted Customer – Rated 5 out of 5
Great service .
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Keep up your good work
Allan Doughty – Rated 5 out of 5
great person to talk to good on save me money getting
always helping good to talk to
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Trusted Customer – Rated 1 out of 5
Not happy. Costumers services not care about costumer and they not responding