Read what our customers are saying
Your products are what we were looking for.
Trusted Customer – Rated 4 out of 5
We don't do lots of Kms so paying for the mileage is what we needed.
Lady was hard to understand but we got there in the end.
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Very professional,courteous and efficient!
Trusted Customer – Rated 5 out of 5
Very good customer service, very professional
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Trusted Customer – Rated 5 out of 5
Expected to pay more so was very happy when final price was purchased😊
Good price and good customer service
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Trusted Customer – Rated 5 out of 5
The person was helpful in organising what I needed
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Was a no hassle procedure
Trusted Customer – Rated 5 out of 5
all satisfactory and got a very good quote
Easy to talk to and very helpful
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Trusted Customer – Rated 4 out of 5
I found that staff are easy to reach when i need them
Very easy to apply online. Real insurance is website is not complicated and staff are helpful.
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Good service
Don Alwis – Rated 5 out of 5
This is the first time I am with Real Insurance. This policy placed through online. all documents were received quickly through mail as requested . happy, if we get a reminder sticker to past in the car with renewal date
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Trusted Customer – Rated 5 out of 5
Value for money, great customer service
Quick and easy
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Trusted Customer – Rated 4 out of 5
online was easy to follow, you could change items and get a policy that suited your requirements, a question that could not be answered online a phone call cleared this up
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Don’t value renewing customers
Trusted Customer – Rated 2.5 out of 5
Wanted to charge me over $1,100 to renew my policy, as opposed to last year it was just over $800. Told me my policy would rise every year, even though I wanted to change my Pay As You Drive kms down to 6,000 from 10,000. Was told that would only save me 41 cents. So I cancelled the policy and signed up as a new customer and it cost $770... Why charge a renewing customer close to $400 more than a new customer signing up? Doesn’t make any sense.