Read what our customers are saying
Good company to deal with
Trusted Customer – Rated 5 out of 5
Great and easy site to use. Options available to complete form without having to start from the beginning.
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Trusted Customer – Rated 5 out of 5
Competitive premium and good cover
Excellent service. I would use them again and recommend them
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Very poor service!
Trusted Customer – Rated 2 out of 5
My new policy is fine as was my old one. The product is fine it’s the service that lets them down
Terrible could never get through on the phone just a constant message about recent storms creating a queue. Never had any progress for months on my claim for no reason at all as I paid the excess when I lodged it and admitted fault. Finally corresponded via email and was told refund would be in my bank account in five days it never turned up had to chase it up again and finally weeks later I get it! I work in customer service and have done so for 14 years and this was appalling customer service on behalf of real insurance.
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Recommended
Trusted Customer – Rated 4.5 out of 5
Have previously had insurance with you guys before so knew that the process was comparable with price and easy to sign up for. I have had a claim previously last year and the customer service guys that rang me were pretty average with their service but at least they got the job done.
Online service is good, very easy to follow and has all the information needed and very comparative with pricing too.
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Trusted Customer – Rated 5 out of 5
Just an easy and straight to the point solutions.
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Trusted Customer – Rated 4 out of 5
Everything was so easy
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Trusted Customer – Rated 5 out of 5
Fast and efficient service with great rates
Very fast and efficient with great rates
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Excellent service
Trusted Customer – Rated 5 out of 5
It was what we were looking for.
We were very pleased with the service received, made us feel that Real Insurance really care about their customers and the great service doesn't stop as soon as the policy is bought and paid for. We will be buying soon another policy for our second car and will highly recommend Real Insurance to the rest of the family and friends.
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Real insurance have great customer service . very good...
Trusted Customer – Rated 5 out of 5
Great great service And will recommend to everyone
It’s great car insurance company . I have an amazing experience with this company. Really helpful staff . I would like to recommend this insurance company to all my family and friends. Great service .. Lucky I am with real insurance . Cheers
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Trusted Customer – Rated 1 out of 5
They did 2 insurances of my 1 Holden car.I don’t need two.i need one only .In future,they have to be careful.