Read what our customers are saying
Forced to use direct debit as a payment method.
Trusted Customer – Rated 1 out of 5
I was forced to use Direct Debit ONLY as a payment method. I prefer PayPal, BPay or Credit Card WITHOUT Direct Debit.
What service it was all done online.
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Easy to use
Theresa Citraro – Rated 5 out of 5
Let's you add on the exters that you personally need
Quick and easy to use the app
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Excellent value and professional service.
Trusted Customer – Rated 5 out of 5
Big YES.
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Provided discount for my multipolicy
Trusted Customer – Rated 5 out of 5
Provided discount for my MultiPolicy
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Trusted Customer – Rated 4 out of 5
Because the payment was not processed, I had to call, then to be told it would be taken on the day of commencement. If I had been emailed that, I wouldn't have had the stress and then having to call and waste your staff time. Then when the payment hit my credit card, I was not even sent an email or a receipt to confirm. Again, I was worried about the policy being valid. I now know it is, but it all could have been avoided.
I'm not impressed that I was not sent/emailed a receipt for the payment.
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A++++
Lisa Willis – Rated 5 out of 5
Awesome and professional service
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Trusted Customer – Rated 5 out of 5
Great service. They were easy to deal with and very helpful through a traumatic time. I thoroughly recommend Real insurance.
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Trusted Customer – Rated 4.5 out of 5
I didn't compare it with any other insurer providing pay as you drive, but I was happy with the premium.
Simple and easy process to obtain car insurance online. Pay as you drive option not available with previous insurer, and the premium was very reasonable.
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Courteous, literate and able to be understood. very...
Susan Thompson – Rated 5 out of 5
Great product and value priced
Excellent service
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Trusted Customer – Rated 3.5 out of 5
Good insurance rates. Easy to do online
My purchase was on line, no customer service required.