Read what our customers are saying
Be upfront with excess options
Trusted Customer – Rated 4 out of 5
Big difference from initial quote to the final rate but took a lot of questions on my part. You nearly lost a customer
The operator had a thick accent and we both struggled to understand each other. He didn't go over the excess options. When I asked whhy the rate was so much more than previous years he said it was because of my new (second hand) car. After accepting I then remembered I could change the excess and had to go through the process again to get a better rate. Happy now, but he should have been more upfront with options.
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Great so far
Dale Taylor – Rated 5 out of 5
Cheaper insurance. Only pay for what you need.
Online quote and cover process is very simple and easy to use. And great options for vehicles that are not frequently used.
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Trusted Customer – Rated 5 out of 5
Excellent service and so easy to apply online. Thank you!
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Great service
Wayne Hicking – Rated 5 out of 5
I initially called to cancel my comprehensive insurance and take out third party as I'm only doing around 5000 k's a year now, but instead they changed my policy to reflect that and saved me over half the original premium. Couldn't be happier.
They handled my enquiry in a very timely and professional manner.
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Professional customer care service
Trusted Customer – Rated 5 out of 5
I am very pleased with my Real Car Insurance Purchase.
My enquiry was handled very well with the customer care member and resolved my issue in a quick and professional manner.
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Kathryn Spencer – Rated 5 out of 5
Excellent
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Trusted Customer – Rated 5 out of 5
Totally happy with outcome.
Excellent support & patience of custmer service person.
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No issues
John Borgatti – Rated 4 out of 5
Good value for money so no issue
At the moment I don't have any issues as I have just taken out the policy
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Trusted Customer – Rated 5 out of 5
Fantastic customer service, will try and switch all my insurance over if they can save me money.
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Good service but slow process
Gordon Haynes – Rated 3.5 out of 5
Flexibility and affordability
Very happy with the friendly service, however the process took too long as we had a 5 hour drive to get the vehicle home. I think the old cover note system was better at time of purchase.