Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Because real insurance is the best :)
friendly service
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Christopher Maclean – Rated 5 out of 5
Great and the cost is excellent
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Ross Pownceby – Rated 3.5 out of 5
Very good pricing options
Too much noise in background whilst talking to your rep. Also accent very broad and hard to understand at times.
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Saved me a lot of money
Trusted Customer – Rated 5 out of 5
Still a great product & service
Great service
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The previous customer service persons were difficult...
Trusted Customer – Rated 4 out of 5
The last customer service person was really good & clear. Some of the previous ones were not as good
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Trusted Customer – Rated 5 out of 5
when its perfect that mean 5 stars
quick, honest, value and affordable
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Angry
Trusted Customer – Rated 1 out of 5
Terrible, didn't send my policy when I first signed up and now been waiting over 3days since my car was taken for a refund with my contact
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Trusted Customer – Rated 2 out of 5
Streamline, be more attentive to customer needs, and not standard scripts.
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A human and helpful
Trusted Customer – Rated 4.5 out of 5
Delighted with the Customer Service, would have been good if having 2 other cars already insured with them might have made a difference in the 3rd car being insured. Plus would like to maybe use for other insurance areas, but doesn’t affect cost no matter how many things you have insured with them.
Customer Service was great. Dealt with 3 different people, the initial set up of car insurance and then some extra enquiries after. Didn’t go to plan what was requested, but the super nice lady was all over it and sorted the urgent matter straight away.
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Trusted Customer – Rated 5 out of 5
Not only cheaper than every other company for comparative insurance but then was told about multi policy discount then it even cheaper and unlike one competitor you did not charge an $80 penalty for monthly payments
Pleasant helpful and wonderful service
