Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Pretty good till now. Easy steps in getting the insurance that's really good value for money.
Uptill now it's pretty good.
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5 stars!
Trusted Customer – Rated 5 out of 5
Quick, easy and friendly staff.
Very helpful and understanding.
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No stress
Trusted Customer – Rated 5 out of 5
Great price and extras if required.
A simple step by step process, easy to complete.
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Customer service winner
Trusted Customer – Rated 5 out of 5
Kelly, who assisted me, was friendly, helpful, knowledgeable and patient. GREAT customer service.
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Trusted Customer – Rated 2 out of 5
As we sold a car we were simply covering our new vehicle and stuck with the same insurer (real)
It took numerous long phone calls to get it right.In the end we needed to speak with a person in Chatswood to ensure our policy was correct.Despite agreeing to receive details on line we received paperwork by mail as well
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Easy to deal with.
Trusted Customer – Rated 5 out of 5
Best price and value for money.
Very good communication, no waiting time on the phone.
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Trusted Customer – Rated 4.5 out of 5
Service quality and product
The service quality was high, staff were responsive and understood market position
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Trusted Customer – Rated 4 out of 5
online was easy to follow, you could change items and get a policy that suited your requirements, a question that could not be answered online a phone call cleared this up
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Glad i decided to use real insurance's services.
Trusted Customer – Rated 5 out of 5
I got exactly what I wanted with no extra charges.
Excellent. My insurance was done online, and your Customer Service Team were very helpful.
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Trusted Customer – Rated 4 out of 5
I found that staff are easy to reach when i need them
Very easy to apply online. Real insurance is website is not complicated and staff are helpful.