Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
Service quality and product
The service quality was high, staff were responsive and understood market position
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Trusted Customer – Rated 4 out of 5
online was easy to follow, you could change items and get a policy that suited your requirements, a question that could not be answered online a phone call cleared this up
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Glad i decided to use real insurance's services.
Trusted Customer – Rated 5 out of 5
I got exactly what I wanted with no extra charges.
Excellent. My insurance was done online, and your Customer Service Team were very helpful.
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Trusted Customer – Rated 4 out of 5
I found that staff are easy to reach when i need them
Very easy to apply online. Real insurance is website is not complicated and staff are helpful.
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Trusted Customer – Rated 4 out of 5
Great service but recent contact with real was not good when you wait 45 minutes on the phone to speak with a consultant.
Great service from the person i spoke with.
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Trusted Customer – Rated 5 out of 5
Even I just joined Real Car Insurance but I noticed through the customer service there is a good communication and service. Thaks for that.
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Incompetent staff
Trusted Customer – Rated 1 out of 5
By doing what they are supposed to do , I got charged for a policy that was supposed to be cancelled 3 weeks before it’s due date , it was replaced with a new one which I was also charged for , than your service staff wanted to cancel that one and charge me more for a new one , finally after 20 days it was fixed , will I renew again ?NO
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Trusted Customer – Rated 5 out of 5
When I spoke to them about the insurance they gave me detailed reply. Clarified all my doubts. Thank you
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Amazing service
Trusted Customer – Rated 5 out of 5
Im very happy with the price, the process was great
Amazing service! Extremely helpful and professional.
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Trusted Customer – Rated 5 out of 5
Real Insurance came up with the goods for my car insurance. They were very helpful and it was done in no time. I would certainly recommend Real Insurance to family and friends.
Real Insurance were value for money and on the ball. Nithing was a problem fir them and we had my car insurance and our Home and Contents insurance done in no time