Read what our customers are saying
Excellent service
Trusted Customer – Rated 5 out of 5
Competitive rates, well-explained options and features, and all the cover I need.
Agents are knowledable, responsive, helpful, they follow up and call back, and their overall level of service is excellent.
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100pc everytime
Trusted Customer – Rated 5 out of 5
Perfect everttime why would i look further
Understood what i wanted to do and did it made so easy for me
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Trusted Customer – Rated 5 out of 5
Great service, everything explained really well!
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Satisfaction regarding their service.
Trusted Customer – Rated 5 out of 5
See previous comments.
We had 2 vehicles completely destroyed in garage fire recently and Real Insurance were very quick to deal with our claims. Very much appreciated service and updates from staff. Consequently we have insured our new vehicles with them.
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Keep up your good work
Allan Doughty – Rated 5 out of 5
great person to talk to good on save me money getting
always helping good to talk to
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Trusted Customer – Rated 2 out of 5
I had $500 of value left on my existing policy. You made me go through the process of paying for the new policy and having to wait for a refund. You know as well as I that I should have been able to transfer the amount to my new policy. Train your people!!!
By carrying through with what they say they are going to do
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A human and helpful
Trusted Customer – Rated 4.5 out of 5
Delighted with the Customer Service, would have been good if having 2 other cars already insured with them might have made a difference in the 3rd car being insured. Plus would like to maybe use for other insurance areas, but doesn’t affect cost no matter how many things you have insured with them.
Customer Service was great. Dealt with 3 different people, the initial set up of car insurance and then some extra enquiries after. Didn’t go to plan what was requested, but the super nice lady was all over it and sorted the urgent matter straight away.
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Trusted Customer – Rated 5 out of 5
Never any issues when i have to deal with them.
Everything i required was done with out any hassles 👍
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Trusted Customer – Rated 5 out of 5
Cuts I did that's right hh
Gis I did
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Trusted Customer – Rated 5 out of 5
Cheap price than others and covers everything