Read what our customers are saying
Very poor service!
Elizabeth Young – Rated 2 out of 5
My new policy is fine as was my old one. The product is fine it’s the service that lets them down
Terrible could never get through on the phone just a constant message about recent storms creating a queue. Never had any progress for months on my claim for no reason at all as I paid the excess when I lodged it and admitted fault. Finally corresponded via email and was told refund would be in my bank account in five days it never turned up had to chase it up again and finally weeks later I get it! I work in customer service and have done so for 14 years and this was appalling customer service on behalf of real insurance.
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Easy peasy
Trusted Customer – Rated 5 out of 5
I know the product inside and out. Why use anyone else?
Quick and easy process
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Alex Parr – Rated 5 out of 5
Really Good value for money
Prompt and friendly
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Her english was difficult to understand
Trusted Customer – Rated 3.5 out of 5
It is very difficult to assess a vehicle with your online questions
People who answer phones should be easily understood.
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Trusted Customer – Rated 4 out of 5
easy to use website and good value insurance
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Trusted Customer – Rated 2 out of 5
Terrible, will be looking at a new company to cover our needs.
Call centre need to achieve what is requested.
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Great company
Trusted Customer – Rated 5 out of 5
Great company to deal with, outstanding customer service
Great customer service, Easy to deal with. Reasonable tariffs
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Kerrie Sacco – Rated 5 out of 5
Good price for product in competitive market
Happy with the service
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Maria Glitsos – Rated 5 out of 5
Excellent customer service
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Johanna Van Halen – Rated 5 out of 5
I found to it reasonable.Afraid not have not too much experience
They were very quick and courteous. The confirmation was very quick send to me