Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Excellent!
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Fast easy quote and sign up process
Trusted Customer – Rated 4 out of 5
Simple and straightforward process
Simple easy to use system. Found everything very straightforward
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Great to deal with and you can talk to someone in...
Trusted Customer – Rated 5 out of 5
Because i already explained this in the first part of the survey why ask me AGAIB
Great Service explain what you are allowed and Insurance excess i am limited with my dual Cab to 10,000 Kiliometres a year but i can purchase more if i get close to exceeding that limit not that i will. Their price with the same cover was at least $180 to $ 200 cheaper Than AAMI
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Quick response to written queries
Trusted Customer – Rated 5 out of 5
The premium was very competitive and it was easy to finalise.
They have responded to email queries within a day. Other company's take weeks to respond.
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Very helpful and friendly staff
Trusted Customer – Rated 5 out of 5
Very helpful and friendly staff
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Prompt service
Trusted Customer – Rated 5 out of 5
Fixed my issue promptly with great service
After many phone calls & email my customer service person was very helpful & made sure she called me back when she said she would
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Trusted Customer – Rated 5 out of 5
Great price.they explain everything.very simple which is what I like.
I wasn't able to complete on line.i called them and they helped me complete and gave me a multi policy discount.will continue to insure with them in the future.
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Good service but slow process
Gordon Haynes – Rated 3.5 out of 5
Flexibility and affordability
Very happy with the friendly service, however the process took too long as we had a 5 hour drive to get the vehicle home. I think the old cover note system was better at time of purchase.
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Andre Vance – Rated 5 out of 5
Definitely value for many
Professional staff, good advice, and insurance product that suits my needs..
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Trusted Customer – Rated 3.5 out of 5
pricing was good, flexible. very dissapointed they wouldn't offer me home and contents insurance,
excellent pricing on car insurance, however they weren't interested in offering me home and contents insurance. dissapointed to find that out immediately after paying up front for car insurance.