Read what our customers are saying
Trusted Customer – Rated 5 out of 5
purchase is that what I wantrd
The service is excellent
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Trusted Customer – Rated 4 out of 5
good service and reasonable price compare to others.
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Trusted Customer – Rated 5 out of 5
Great service, everything explained really well!
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Trusted Customer – Rated 4.5 out of 5
Awesome customer service
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Trusted Customer – Rated 5 out of 5
It was very easy to get the comprehensive insurance but still i haven't got my insurance certificate.
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Head in the sand.
Trusted Customer – Rated 4 out of 5
Good value. Custom made policy.
My rating is not directly related to Customer Service Officers. They tried their best and I do appreciate that. My issue was with the online system setup penalizing drivers at no fault the same way as drivers at fault by 50% premium increase. I was not satisfied with explanation sent to me by email. A couple days later when I was looking for policy with other insurance companies I discovered by chance that my quote has been readjusted and the 50% premium increase disappeared. I do not understand why Real Insurance has not contacted me with the information. In took the policy because it suites me but I suppose Real lost many customers due to the system setup.
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Trusted Customer – Rated 5 out of 5
Very good customer service and friendly
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Trusted Customer – Rated 3 out of 5
Prompt service but I am still waiting on my refund which I had to enquire about now twice....
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Trusted Customer – Rated 5 out of 5
Very good
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Trusted Customer – Rated 5 out of 5
The purchase of my car insurance online was extremely easy and email and hard copy paperwork arrived within couple of days. Good premium offered