Read what our customers are saying
Trusted Customer – Rated 4 out of 5
I have been through a claim process which was painful through an extremely traumatic experience. It made me seriously look at my insurance options. Real still came up trumps but I feel better about it knowing the hoops you might have to jump through for a serious claim - just hope for my own sake I never ever have one of those again! Insurance never really covers everything. Valuable lesson.
The phone consultant was friendly helpful and patient. I am used to dealing with Real now and know some time is involved, but having an operator I can understand, and who was also positive and had a ‘let’s do this’ attitude instead of ‘I know i’m Not making you happy but I really need this information’, it was refreshing.
Product Rating
Service Rating
Without a hitch
Trusted Customer – Rated 5 out of 5
I easily changed my address for contact purposes.
I was able to transfer my insurance from a Victoria to South Australia without a hitch. Thank you
Product Rating
Service Rating
Excellent value for money
Trusted Customer – Rated 5 out of 5
Excellent value for money and coverage
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Very good service. Easy to deal with.
Very good service. Easy to deal with and very pleasant staff who went over anything excellently.
Product Rating
Service Rating
Best insurance company that offers best price, best...
Trusted Customer – Rated 5 out of 5
Best available policy for price and cover. No other company could come close for cover and price
Best price, service and policy available of all insurance companies I researched.
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Easy to process and organise
Easy to communicate with
Product Rating
Service Rating
Trusted Customer – Rated 1.5 out of 5
don't need it I am landlord
Excellent service when I eventually got thru to someone who wanted to help rather than just go system step by step
Product Rating
Service Rating
Disgusting
Trusted Customer – Rated 1 out of 5
Was happy till make a recent call
Service was shocking as customer for many years I’m about to pull all My policy’s away from real in the coming day
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Staff is very pleasant and helpful.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Great communication and service