Read what our customers are saying
Fae Nicholas – Rated 5 out of 5
Very good service. Easy to deal with.
Very good service. Easy to deal with and very pleasant staff who went over anything excellently.
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Trusted Customer – Rated 4 out of 5
Easy to process and organise
Easy to communicate with
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Good n helpfull.
Gregory Clarke – Rated 5 out of 5
Very helpful.Good customer support and good deal.
Were good to talk to and helpful.
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Premium doubles with no explanation - ridiculous!
Trusted Customer – Rated 1 out of 5
My insurance premium for my house literally doubled from last year. Had the matter supposedly escalated and was supposed to get a call back. Instead got no call back and policy cancelled. I then called 2 further times for an explanation but was given no proper reasons - apparently my suburb is suddenly flood prone this year even though i live on a steep property about 25m above sealevel! its just a joke. very poor
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Trusted Customer – Rated 5 out of 5
It was very straight forward with cuestions about my needs.
It was very easy to understand and get insurance on line
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Stephen Gregson – Rated 5 out of 5
it was efficient and simple to do
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Trusted Customer – Rated 5 out of 5
I am very Happy thankyou. Jan
Extremely helpful and i would not hesitate in recommending Real to friends
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Trusted Customer – Rated 4 out of 5
Average price, a little cheaper depends on the amount you insure you home.
Good communication and helpful service, but you ask a lot of question which are not in line with other Insurance Companies, some of the questions are very direct and makes you feel like you are hiding information, But apart all that you are doing your job.
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Very professional
Alice Young – Rated 5 out of 5
Best rates available. Would recommend to anyone.
Were very knowledgeable to the subject. Explained everything about the insurance. One of the best rates going.
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Isobella M – Rated 5 out of 5
I called Real Insurance to arrange for contents insurance and the staff member I spoke with, Amanda, was incredibly helpful; she was extremely patient, answered all my questions, saved me a lot of time if I had to conduct my own research, provided me with more coverage than expected, and made the entire process easy and relatable. Real are unquestionably a reputable organisation, and I now have piece of mind knowing that my things are protected. They come highly recommended.