Read what our customers are saying
Trusted Customer – Rated 1 out of 5
Home Insurance
Double charged me for a policy and I have to chase them for a refund and I'm still waiting.
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Dean Bateman – Rated 2 out of 5
Home Insurance
Confusing and not clear.hard to understand
Confusing
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Vincenzo Curro – Rated 5 out of 5
Home Insurance
Great price on the Policy, we now have to Policies with Real Insurance
Excellent Service, what else is there to say. This is our second Policy purchase with Real Insurance. Great response time and no complicated number dialing, to speak to a human.
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Trusted Customer – Rated 4 out of 5
Home Insurance
Product was what I required
Responsive, priced well
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Great customer service
Trusted Customer – Rated 5 out of 5
Home Insurance
Very competitive prices great service
Process was easy straight forward and great customef service
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Incompetent
John Begg – Rated 3 out of 5
Home Insurance
Cost effective cover with fast follow-up service through Australia Post
The agent sold me the wrong policy and I had to get it all redone again This is the first time Real has messed-up in all the years I have been with Real
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Tammy Sparkes – Rated 1 out of 5
Home Insurance
Appalling, I would not recommend real insurance
The increases are appealing. When I contacted Real Insurance to review my policies you wouldn't. When I rang as a new customer to get a quote, I was quote up to half of what I was paying on some policies. What an absolute rort! I would not recommend real insurance to friends or family.
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Trusted Customer – Rated 5 out of 5
Home Insurance
I was using online service. Didn't talk to anyone.
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Easy setup
Trusted Customer – Rated 5 out of 5
Home Insurance
Easy to setup. No unnecessary requirements.
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Kimalee Williams – Rated 3 out of 5
Home Insurance
I was told that I would receive a paper copy of the policy in the mail. Ihave not received this yet. Or for the other policies I purchased.