Read what our customers are saying
David Flodine – Rated 5 out of 5
very reasonable and help full
very helpful
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Ernest Hadley – Rated 5 out of 5
It provided what I needed at a good price
I had a question regarding one part of my recent car Insurance. of the my car Insurance. The question after some discussion was answered in a professional way.
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Michael Mulukin – Rated 4 out of 5
Average price, a little cheaper depends on the amount you insure you home.
Good communication and helpful service, but you ask a lot of question which are not in line with other Insurance Companies, some of the questions are very direct and makes you feel like you are hiding information, But apart all that you are doing your job.
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Good value insurance
Trusted Customer – Rated 4 out of 5
Yes would buy again. Sales team were very polite and understanding of my needs. Only criticism was that they could not explain the claims process at all.
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They do not care about long term customers with...
Joseph Faltas – Rated 2.5 out of 5
When I called to discuss possible discounts for my multiple policies as I do every year, the person said he can apply only very minimum discount but will talk to another department to contact me with revised pricing. it has been more than a month and no one has contacted me
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Rude and displeasing attitude
Rahul Paul – Rated 2.5 out of 5
claims department extremely rude
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Trusted Customer – Rated 5 out of 5
Staff is very pleasant and helpful.
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Premium doubles with no explanation - ridiculous!
Nicholas Gacomi – Rated 1 out of 5
My insurance premium for my house literally doubled from last year. Had the matter supposedly escalated and was supposed to get a call back. Instead got no call back and policy cancelled. I then called 2 further times for an explanation but was given no proper reasons - apparently my suburb is suddenly flood prone this year even though i live on a steep property about 25m above sealevel! its just a joke. very poor
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Stephen Herfort – Rated 5 out of 5
very good service and knowledge
very good service
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Very happy customer for many top years with all my...
Trusted Customer – Rated 5 out of 5
Dry happy with servupice and the pricing
Informative and great customer service. Advised of all discounts when I join up my policies and understanding our predicament while in lock down NSW and having a new home in Qld. Discussed all options on house being unoccupied for some of this time and a daughter being in our home for some of this delay. Very helpful information in regard to our home insurance.