Read what our customers are saying
A real committment with real
Phil Feldman – Rated 4 out of 5
Have been a client of Real Insurance for over 10 years and have found them easy to deal with and reliable.
As an exisitn customer and having "shoped around and compared the others", I have again decided on Real
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Trusted Customer – Rated 5 out of 5
The price for landlord's insurance was competitive and easy to apply for online. I hope I never have need to claim.
They are easy to deal with and offer very competitive terms. You can pay by the month at no extra cost. You can call to amend something and they are very helpful.
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Trusted Customer – Rated 4 out of 5
I have been a Real customer for several years now and like their service. However I think supportive customers should be offered the best rates, not just new on-line customers.
Real's staff are friendly and professional. However I was disappointed in the proposed increase in premiums over the previous year, even with no increases in the sum assured.
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Trusted Customer – Rated 5 out of 5
Fast and easy
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Premium doubles with no explanation - ridiculous!
Trusted Customer – Rated 1 out of 5
My insurance premium for my house literally doubled from last year. Had the matter supposedly escalated and was supposed to get a call back. Instead got no call back and policy cancelled. I then called 2 further times for an explanation but was given no proper reasons - apparently my suburb is suddenly flood prone this year even though i live on a steep property about 25m above sealevel! its just a joke. very poor
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Great service
Trusted Customer – Rated 5 out of 5
Good home insurance rates
Great, quick, straightforward service.
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Great service!
Annie Maglangit – Rated 5 out of 5
great service
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Jacquie Berkhout – Rated 4.5 out of 5
The product is a tad expensive.
My interaction with your consultant was friendly and helpful and gave me the information I wanted...unlike another two companies that I contacted whose consultants I could not understand and who were reading from a script and couldn't answer questions.
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Trusted Customer – Rated 4.5 out of 5
good value and good coverage
all the team members i spoke with were very thorough and very nice and polite - very good customer service skills
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Easy
Trusted Customer – Rated 4 out of 5
Good rates, easy to purchase online
Easy to use their website, answered enquiry within accceptable time