Read what our customers are saying
Excellent service
Trusted Customer – Rated 5 out of 5
The few times that I have had to contact Real Insurance I have always had very good customer service. When I have had a claim I have had promp and compassionate responses .
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Jennifer Sim – Rated 5 out of 5
Extremely helpful
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Fast and simple, matched my needs
Trusted Customer – Rated 5 out of 5
Same as I commented before
Fast and simple. The insurance offered was exactly what I needed and the price was fair. The transaction was straight forward to execute as well.
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David Flodine – Rated 5 out of 5
very reasonable and help full
very helpful
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Trusted Customer – Rated 4 out of 5
You were able to match my previous policy at a cheaper price.
I had to wait a long time for my call to be answered but when it was the person I spoke to was polite, knowledgeable and efficient.
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Trusted Customer – Rated 4 out of 5
Very good and friendly
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Premium doubles with no explanation - ridiculous!
Trusted Customer – Rated 1 out of 5
My insurance premium for my house literally doubled from last year. Had the matter supposedly escalated and was supposed to get a call back. Instead got no call back and policy cancelled. I then called 2 further times for an explanation but was given no proper reasons - apparently my suburb is suddenly flood prone this year even though i live on a steep property about 25m above sealevel! its just a joke. very poor
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Have car insurance cover & now household contents
Trusted Customer – Rated 5 out of 5
Very professional
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Trusted Customer – Rated 4 out of 5
Easy to process and organise
Easy to communicate with
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Ease of use
Trusted Customer – Rated 4 out of 5
it was explained what was included what the excess was straight to the point.
It was so easy and straight forward to get a answer with just a few clicks i was finished.