Read what our customers are saying
Great value compared to other insurers
Trusted Customer – Rated 4.5 out of 5
significantly cheaper than other insurers
Initially great, but the promised follow up phone call at a set time and date did not occur.
Product Rating
Service Rating
Tajinder Rai – Rated 5 out of 5
It’s good than other companies
Good it’s easy to do online
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
I have been through a claim process which was painful through an extremely traumatic experience. It made me seriously look at my insurance options. Real still came up trumps but I feel better about it knowing the hoops you might have to jump through for a serious claim - just hope for my own sake I never ever have one of those again! Insurance never really covers everything. Valuable lesson.
The phone consultant was friendly helpful and patient. I am used to dealing with Real now and know some time is involved, but having an operator I can understand, and who was also positive and had a ‘let’s do this’ attitude instead of ‘I know i’m Not making you happy but I really need this information’, it was refreshing.
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Good premiums for the coverage offered
Easy to use website, fair premiums
Product Rating
Service Rating
Ramy Izzat – Rated 5 out of 5
good price great service
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Jodie was absolutely delightful to speak with. She was extremely informative and took the time to answer or find the answers to all my questions. I was shopping around and she had instilled me with confidence that Real Insurance was the way to go for my home and contents. Thank you very much
Product Rating
Service Rating
Malcolm Barnes – Rated 5 out of 5
by far best rates
Product Rating
Service Rating
Good fast service no hassle easy
Trusted Customer – Rated 4 out of 5
Price was good which was the main reason
Easy process no hassle. Website easy to navigate and most of all price
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Great customer service
Very thorough and competitive premium offered
Product Rating
Service Rating
The service is so easy to use
Alexander Morrison – Rated 5 out of 5
The service is SO easy to use
The service is SO easy to use