Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Most benefit are good
Policy was explained well
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Overall I got what I wanted to hear. Clearly. I Did think that some of the legal spell it disclosure where as long as the product pitch. I but do understand the requirement.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
The cover was perfect for my family
The lady I spoke to was very nice she explained everything to me so I could understand and helped me find the best cover for my situation.
Product Rating
Service Rating
Jennifer was professional and knew what she was...
Trusted Customer – Rated 5 out of 5
Jennifer was professional and knew what she was talking about as well as clarified information that I wasn't sure about.
Product Rating
Service Rating
The price was higher but the customer service was...
Trusted Customer – Rated 4.5 out of 5
The price was higher for lesser amount insured but other conditions are better.
I received a quick reply when I requested a quote on line. Although the price was higher than another insurance company, the customer insurance personnel was reassuring, polite and spoke with a smile which made me decide to go ahead with it.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
A little strict on TPD acceptance but within toleration.
Excellent. Call centre staff was patient and understanding.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Exellent Service
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
No comment
Excellent service given by the operator
Product Rating
Service Rating
The girl who spoke to me couldn't here me properly...
Trusted Customer – Rated 2 out of 5
The girl who spoke to me couldn't here me properly because of all the noise on her end so it was frustrating for me to have to keep repeating myself.
Product Rating
Service Rating
Every body should know about this insurance. brisbane
Trusted Customer – Rated 5 out of 5
It gives me a peace of mind for the future. Less stress for the family too. Knowing that when I pass it will be all settled in a few days. No worry how to pay for the funeral. Children are in a stressful time at the moment with Covid- 19 and no work no prospect for the future.
Very patient to explain all the details. The details about the cost and dates .