Read what our customers are saying
I was pleasantly surprised at how helpful and...
Trusted Customer – Rated 5 out of 5
The features and benefits of this policy are impressive ... especially where policyholders are given the option to utilise funds from the policy (possibly to assist with treatment) in a situation where a terminal illness presents itself. This is obviously a time when policyholders and families would most be in need of those funds, moreso than after death, and I commend Real Insurance for making this option available.
I was pleasantly surprised at how helpful and knowledgeable the customer service officer was with me, nothing was too much trouble and I can't commend her or the rest of the team at Real Insurance enough. The products and service are second to none and I wouldn't want to deal with anyone else.
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Trusted Customer – Rated 5 out of 5
very well
well please
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
The lovely lady I spoke with answered all my questions and was very helpful
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The gentleman i spoke to was friendly and personable...
Trusted Customer – Rated 4.5 out of 5
They seem great.
The gentleman I spoke to was friendly and personable .. As a call centre manager myself, it was a great experience.
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Sharda Mcdonald – Rated 5 out of 5
It suits the purpose for which it was purchased.
Service was very good. The agent was very professional.
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Trusted Customer – Rated 5 out of 5
Very good service 5 stars
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I'm a bloke that has never thought about insurance of...
Trusted Customer – Rated 5 out of 5
I'm a bloke that has never thought about insurance of any kind except for my cars and home............. for a lady that answered the phone in such a welcoming voice I was sold pretty much in the first few minutes, from her sense of humour to her professionalism in the business that she works for. thanks for making it very easy to cover myself in terms of life insurance
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Trusted Customer – Rated 4.5 out of 5
I haven't received the documentation yet but it sounds good
The person I spoke to was great
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Fast response in seconds i had a phone call regarding...
Trusted Customer – Rated 5 out of 5
Terrific based on the explanation though I still have to receive the Policy cover by mail.
Fast response in seconds I had a phone call regarding the inquiry. Excellent communication. I learned a lot about Policy cover in no time. Highly satisfied! Big thanks to Rosie. Well explained!
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Great product back by friendly, well trained staff.
Maria Edwards – Rated 5 out of 5
It is a great policy offering with well thought out benefits
I was well informed about the policy and it's benefits, while Kapilan ensured I was also aware of the restrictions and loadings. He was friendly, helpful and answered all my questions. As an insurance professional I was impressed with his customer service.