Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Professional and friendly service by James
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Quick, no hassles with real insurance operator
Craig Pertini – Rated 5 out of 5
Clear, concise customer service in a quick, expedient, hassle free way
The Customer service operator was very clear, concise and friendly. She didn’t keep me waiting unnecessarily and she was empathic.
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Jake was super efficient and knew his stuff which made...
Trusted Customer – Rated 5 out of 5
Benefits cover everything I needed to know so my husband or family are not left with any debt should anything happen to me now.
Jake was super efficient and knew his stuff which made me feel confident and comfortable that I was being well looked after.
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I am very happy with your staff talk to me over the...
Trusted Customer – Rated 5 out of 5
Friendly
Very helpful
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Regina Aiiloilo – Rated 5 out of 5
The operator I dealt with in terms of setting up my policy with REAL, Zainul, was fantastic! He was polite, helpful & understanding when I didn’t understand certain things. Thanks Zainul for helping make this much easier for me!
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Awaiting
Kevin Macfarlaine – Rated 4 out of 5
Waiting for the details via email. Very quick and sharp talking on the phone. Seems to have gotten all my personal details, but still waiting for email confirmation as promised.
I am still awaiting the full product details and policy via email. It has been 2 days?
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Wendy Imad – Rated 5 out of 5
I had a policy that I didn’t realize EXPIRED once I turned 80!! Real covers don’t go this and I was surprised how affordable the policy actually was
The young lady who assisted me was quite pleasant and very knowledgeable of her product.
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Cso was efficient, friendly and clear.
Trusted Customer – Rated 4 out of 5
Have not received email and read detail yet
Efficient friendly and helpful service
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Excellent, i was sold a policy in which i was looking...
Trusted Customer – Rated 5 out of 5
It was exactly what I was looking for, for my piece of mind.
Excellent, I was sold a policy in which I was looking for, there was other options available in addition to the policy for my family but the salesman was really good at explaining but not over bareingly pushy.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I'll let you know for sure when I try and make a claim... (hopefully not for many years)..
Person I dealt with was lovely and did everything she said she would do..