Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Trusted Customer – Rated 5 out of 5
Very helpful customer service
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Quick and easy
Trusted Customer – Rated 5 out of 5
Quick and responsive Customer service rep continued to confirm details throughout the entire call
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Trusted Customer – Rated 4 out of 5
Efficient & friendly. Was able to answer all queries relating to transfer to new vehicle!
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Un happy with customer service
Trusted Customer – Rated 2 out of 5
Simply by answering the phone and be mailing me back when I am asking questions refer to claim 918121
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Poor customer assistance
Trusted Customer – Rated 2 out of 5
Very inconsistent information given and incorrect that led me on a goose chase to get the correct answer
Very Inaccurate information and everyone I spoke with had a different answer
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Trusted Customer – Rated 3 out of 5
Please provide an Arabic translation line for customer service
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Quick, simple and good value
Trusted Customer – Rated 5 out of 5
Quick, easy to understand and good value
Very quick and easy and information was clear
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Good service
Trusted Customer – Rated 5 out of 5
Great service thankyou ,would highly recommend
Easy to deal with and over the phone great service thankyou
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The online process was easy and quick.
Trusted Customer – Rated 5 out of 5
The pay as you drive insurance was value for money.
The online process was easy and quick.
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Really straight forward and fast.
Trusted Customer – Rated 5 out of 5
Really straight forward and fast.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.