Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Trusted Customer – Rated 4 out of 5
I really like the low kilometres travelled facility that you offer. Helps keep the premium down.
Quick and straightforward to purchase the cover I required
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Don’t value renewing customers
Trusted Customer – Rated 2.5 out of 5
Wanted to charge me over $1,100 to renew my policy, as opposed to last year it was just over $800. Told me my policy would rise every year, even though I wanted to change my Pay As You Drive kms down to 6,000 from 10,000. Was told that would only save me 41 cents. So I cancelled the policy and signed up as a new customer and it cost $770... Why charge a renewing customer close to $400 more than a new customer signing up? Doesn’t make any sense.
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Not satisfied
Trusted Customer – Rated 1 out of 5
Very sad not happy with the help
Very poor
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Trusted Customer – Rated 2.5 out of 5
Way too pushy! a customer shouldn't have to answer more than once why they want to cancel!
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Trusted Customer – Rated 3 out of 5
Its an essential purchase to ensure my family are looked after if something was to happen to me .
The operator was fantastic , the process seemed way to complicated!
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Trusted Customer – Rated 5 out of 5
Good customer service an fast
Yes i would recamand real insurance too all me family am friends
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Trusted Customer – Rated 5 out of 5
as above good experience.
very pleasant experience made easy
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Trusted Customer – Rated 4.5 out of 5
I highly recommend real insurance the process was quick and easy and I now have peace of mind knowing my funeral costs won't be a burden on my family.
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Very appreciative.
Trusted Customer – Rated 4 out of 5
Not quite what I was aiming for, but this is due to my circumstances & finances & not to your services or staff.
Was polite, very helpful & considerate. Positive experience, happy to recommend.
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Disapointing pressure tactics
Trusted Customer – Rated 3 out of 5
I have just signed up with Bills Cover, the price is reasonable and seems to cover what I need.
I don't like the method used where I was given a quote and then the consultant 'just signed me up and nominated a date'. I felt bamboozled and said yes. I am still not sure if this insurance is right for me, I was intending to shop around however was told that I was signing up on the spot when I was clear I was asking for a quote. That individual consultant did a good job, I have other insurance through Real and the same thing happened in the last call too.
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Life Insurance
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.