Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
Authentic reviews powered by 
Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
All of my needs were met.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
The consultant was super nice. He knows his products very well.
Product Rating
Service Rating
Very disappointing experience, poor quality and...
Trusted Customer – Rated 1.5 out of 5
Overpriced and lacks quality features and benefits.
I rang up to ask a simple question about whether Real Income Protection Insurance would cover amateur BMX racing and I had to waste about 30 minutes of my time going through the whole application process to then find out about 6 hours later that it would be an exclusion on the policy. Surely a customer should be able to get a pre-assessment for participating in a particular sport or pastime without having to actually apply for a policy first and answer all the health related questions as well. After doing comparisons with other insurers I also found Real Income Protection insurance to be overpriced and not provide as many features and benefits as most other insurers on the market.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
because it's very helpful and understanding to me and the good strat for my family thank you.
thank you you did very well .
Product Rating
Service Rating
It was good.
Trusted Customer – Rated 4 out of 5
Good
Product Rating
Service Rating
Trusted Customer – Rated 1 out of 5
poor service, and an explanation about the policy should be sent out - a hard copy to help customer understand what they applied and paying for, instead of expecting customers to sign up without a hardcopy evidence provisioned.
Poor service
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
The person spoke clearly and explained things clearly and patiently. He made the process of working out my insurance needs easier.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Good fast and knowlegeable
Product Rating
Service Rating
Easy online purchase
Trusted Customer – Rated 4.5 out of 5
Competitive price and love the option of Pay As You Drive insurance. I can control the amount of premium I pay and still get the full desired cover. Smart move Real.
Isn't too early for a rating. Unless you wanted me to rate the online purchase experience. In that case it was great purchasing the insurance was smooth. Thank you.
Product Rating
Service Rating
Very friendly
Trusted Customer – Rated 5 out of 5
Very cheap and fast service
They were very friendly and answered all my questions very fast
Product Rating
Service Rating
Life Insurance
Get back 10% of premiums you've paid with The Real RewardTM
Request a Quick Quote NowCar Insurance
Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
Get A Quote in Minutes
- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.