Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Excellent service
Trusted Customer – Rated 5 out of 5
Excellent value for money and guaranteed to never rise in cost.
Excellent service. The consultant was very precise in explaining everything about the policy from the cost to what I was entitled to. Very pleasant consultant. I would definitely recommend Real Insurance to anyone.
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Trusted Customer – Rated 5 out of 5
The girls that I was talking to were such a great help
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Very satisfied customer.
Trusted Customer – Rated 5 out of 5
I have all my insurance policies with Real and have always been happy with the service I get from Real.
The sales rep knew exactly what my needs were and was always supportive throughout the process. I was very happy in the timely way it took to complete the process.
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Excellent value and professional service.
Trusted Customer – Rated 5 out of 5
Big YES.
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Not a happy customer
Trusted Customer – Rated 3.5 out of 5
Price was the same as others and we don't need to move our insurance.
Wanted to change over my cover and after 30min on the phone was told that it could not get done and had to do a full application. Think that staff should know this before wasting my time.
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Trusted Customer – Rated 4 out of 5
Helpful and officiant representative, worked out the best policy for me.
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Trusted Customer – Rated 1 out of 5
I have been a customer for approx. 8 years and whenever I get my policy renewal through each year it works out cheaper to buy a new one online and start fresh. There is no discount or loyalty for staying with Real each year and when you ask customer service they just shrug their shoulders and say well buy online then. Insurance is cheap which is why I stay but not loyal to long term customers.
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Trusted Customer – Rated 5 out of 5
Great service .
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Great
Trusted Customer – Rated 5 out of 5
Operator was great, friendly and knowledgeable of the products.
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Trusted Customer – Rated 2 out of 5
HOW CAN I RATE THIS SERVICE WHEN I HAVEN'T RECIEVED A COPY IN MY EMAIL LIKE I WAS TOLD IF THIS IS HOW YOU DO BISNESS I WILL CANCAL AND GO ELSE WHERE YOU HAVE TILL THE END OF MONDAY 4TH JUNE IF YOU WANT ME ON BOARD. OR I AM GOING ELSE WHERE.
I HAVE NOT RECIEVED MY EMAIL AS I WAS TOLD IT WOULD BE THERE THAT DAY. IF THIS IS THE WAY THEY DO THERE BISNESS I WIL GO ELSE WHERE. I WILL GIVE THEM TILL THE END OF MONDAY 4TH JUNE
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Life Insurance
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.