Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5919 customer reviews.
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Trusted Customer – Rated 5 out of 5
It’s the best for value for money
Customer service and product knowledge
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Trusted Customer – Rated 4 out of 5
Jamie was efficient
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Trusted Customer – Rated 5 out of 5
Samantha was very helpful and pleasant on the phone, which made choosing Real Insurance a great experience.
I recently joined Real and found Samantha to be very pleasant and helpful in helping me choose my cover. A very easy choice to make with Samantha's help.
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Very professional operator who explained everything...
Trusted Customer – Rated 5 out of 5
Overall fast service and everything explained to me in a professional and efficient way that I cd understand
Perfectly explained by telephone operator
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Trusted Customer – Rated 5 out of 5
The people that i spoke to was lovely
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Trusted Customer – Rated 4 out of 5
everything
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Trusted Customer – Rated 5 out of 5
This product is perfect for me.
I spoke to Andrew who was fabulous! He was very patient with me, answered all my questions, called me back at the time I requested and went out of his way with extra phone calls to make sure my husband was involved and informed too. He made the whole process seamless and stress free. Thank you Andrew. You are a credit to Real Insurance.
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Trusted Customer – Rated 3.5 out of 5
Unfortunately, after viewing your product I will be cancelling due to the fact, after doing a number of quotes, I have found better coverage for less fortnightly cost that covers both my wife and my self. Daniel did a fantastic job but the product itself needs to be better and affordable.
Firstly, the rating I gave was for Daniel. He was very knowledgeable about the product, friendly and very easy to talk to and had a great personality. great front person to have on your team to sell a product.
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Trusted Customer – Rated 5 out of 5
The information was very clear and the service was very friendly.
The service was very informative and made sure I understood everything. They also made sure I am getting the best cover for me.
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Excellent
Trusted Customer – Rated 5 out of 5
Excellent service great communication with Representative
Communication was excellent everything was explained
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.