Real Insurance Reviews

92% of our customers are pleased with our products and services out of 5919 customer reviews.

Rated 4.6/5 from 5919 Reviews

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0% 5919 REVIEWS 92%

Rated 4.6/5 from 5919 Reviews

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Read what our customers are saying

Concise prompt service

Trusted Customer – Rated 4.5 out of 5

Hopefully covers all my needs for our pets

Great customer service from lilly on the phone she explained it very well the whole policy

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Trusted Customer – Rated 5 out of 5

staff was hellpful understanding and happy conversation

excellent customer service helpful and very understanding

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Trusted Customer – Rated 5 out of 5

Dont know

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Trusted Customer – Rated 4 out of 5

At this stage myself and my husband think it is affordable and gives us a sound piece of mind that we have it in place.

The Lady that dealt with us was very efficient, friendly and understanding, she was easy to understand and made us feel comfortable and safe!

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Excellent service!

Trusted Customer – Rated 5 out of 5

Perfect cover for me! Couldn't ask for more.

Very friendly and well mannered sales rep. Well done!

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Trusted Customer – Rated 4.5 out of 5

It was simple to get the cover i needed and good piece of mind aswell.

It was hassle free and simple to get the cover i needed for my family and a tailored price at that.

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Trusted Customer – Rated 2.5 out of 5

The customer service was fantastic by staff member emily but I was disappointed to have been rejected of my claim.

I would like to say a big thank you to Emily for her lovely customer service and her patience in explaining everything to me.

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Trusted Customer – Rated 5 out of 5

Service was great staff were friendly and very helpful

It's the first time I have ever taken out any sort of insurance and I have to say the customer service person was excellent talked me through the process so I understood everything and made me feel comfortable didn't try to push products down my throat which made my experience with them great and will definitely be sending anyone I know there way

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Great

Trusted Customer – Rated 5 out of 5

She was awesome to talk too she help me alot

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Good work

Trusted Customer – Rated 4 out of 5

Good service listened n was helpful

Kataline was great very helpful.

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Life Insurance

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Car Insurance

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  1. Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.