Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5919 customer reviews.
Authentic reviews powered by 
Read what our customers are saying
Trusted Customer – Rated 4 out of 5
Value for money. Premiums are within a budget.
Very informative consultant explained everything fully. Wasn't pushy in anyway. Very friendly
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Unsure at this stage until I read full disclosure
I could understand her and she was very bubbly and knowledgeable
Product Rating
Service Rating
Always helpful!
Trusted Customer – Rated 4.5 out of 5
I have taken out this policy because it seems fair.
I have never received anything other than friendly helpful service from Real Insurance.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
I am very happy with the purchase I made, thank you for all your help 'Freedom Insurance'.
I was very pleased with the customer service the information provided for me, to help with my family or myself, if something happens to us, the payment, I was very happy, its affordable for me, I would highly recommend 'Freedom Insurance' , thank you for all your help, I can now rest easily knowing that my family will be looked after, thank you 'Freedom Insurance'.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Jad was excellent.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
I find the staff that I have spoken to are friendly and helpful.
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
So far I feel that it was an honest process
I had dealt with Real for my father in-law before and found them to be okay. My good experience was really down to the friendly service from Yagmur, if Real remains half as good as she was it will be twice as good as any of the others!
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
It suit us because we don't have a lot of money it made it more affordable
They arrange around our budget which was very good
Product Rating
Service Rating
Excellent customer service
Trusted Customer – Rated 5 out of 5
Michelle explained options that I wasn't aware of and made my choice so much easier.
Excellent customer service. I wasn't free to speak when Michelle first rang back and she called again at a time that was suitable.
Product Rating
Service Rating
Very helpful
Trusted Customer – Rated 4.5 out of 5
Great coverage & nothing we didn't need
So easy to deal with & helpful Worked with our budget & didn't try to oversell
Product Rating
Service Rating
Life Insurance
Get back 10% of premiums you've paid with The Real RewardTM
Request a Quick Quote NowCar Insurance
Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
Get A Quote in Minutes
- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.