Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5919 customer reviews.
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Trusted Customer – Rated 5 out of 5
Policy was affordable and fits into my budget
Very professional,courteous and easy to talk to and deal with
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Trusted Customer – Rated 4 out of 5
I was given precise and succinct information relating to the insurance that I was interested in. Also I have just had to make a claim relating to my late daughter and the professionalism of your staff was excellent. I have no problem recommending Real Insurance. I have told many friends of the excellent service that I received during my most trying time.
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Trusted Customer – Rated 5 out of 5
courtesy and professionalism.
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They were very helpful
Trusted Customer – Rated 5 out of 5
I had great customer service really helpful. Help me understand what i was applying for.
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Trusted Customer – Rated 4 out of 5
they made sure that i had the right insurance that was right for me
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Trusted Customer – Rated 4 out of 5
Comprehensive and competitive
Good product knowledge. Used Real as a friend recommended them. Would consider for other products
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Trusted Customer – Rated 5 out of 5
The purchase is affordable and covers my needs
Listened to my request and actioned appropriately. Did not try to force extras but did advise they were available
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Trusted Customer – Rated 4.5 out of 5
She explain everything to my understanding it took as a wile but we got there
The lady i spoke with was really understanding an help me pick an lnsurance that is affordable im so sorry i couldnt remember ur name. She explain everything ask me question when we got cut off shed ring me straight back. I no it took a wile to choice wat was affordable for me which she was really patient, i look forward to seeing how far i go with real insurance which ive always wanted to sign up so thank you
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Trusted Customer – Rated 5 out of 5
They covered everything I was interested in and I would recommend them and buy from them again.
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Good service but miss leading offer
Trusted Customer – Rated 4 out of 5
Good service, though like I said previous miss leading offer attached
Service was good, although at the end if the call I asked about the $100 gift card and was told I was ineligible to receive because my premium was under $20 per fortnight. On your page is very miss leading with no t&c's under explaining this. You can not lure new customers in with this and then not offer it!
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.