Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Very good insurance and I like it
Very good insurance
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Quick and easy. the savings on the premiums is great.
Lee-Ann – Rated 5 out of 5
Great. Same cover as other more expensive insurers.
The website made it so easy. From quote to purchase was simple and very fast.
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Very satisfied customer.
Trusted Customer – Rated 5 out of 5
I have all my insurance policies with Real and have always been happy with the service I get from Real.
The sales rep knew exactly what my needs were and was always supportive throughout the process. I was very happy in the timely way it took to complete the process.
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User friendly to renew policy
Trusted Customer – Rated 4.5 out of 5
Able to renew policy based on mileage usage
User friendly to renew policy without any hassels
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Trusted Customer – Rated 5 out of 5
Good prices blah blah and blah
good service from person on phone an good prices
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Trusted Customer – Rated 4.5 out of 5
Sometime they didnot explain the things very clearly what customer asking.
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Trusted Customer – Rated 3 out of 5
Please provide an Arabic translation line for customer service
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Trusted Customer – Rated 3 out of 5
The premiums should have been lower.
Waited on phone for half an hour before talking to someone. Wanted to know why my insurance had gone up so much since last year as I drove fewer kilometres and insured sum gone down. In the end you cancelled my old Policy and gave me a new Policy to replace it to give me a better deal when it should have been automatically done as I did not have any claims.
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Easy sign up
Christine Edwards – Rated 5 out of 5
Easy and quick to change.
Comprehensive car insurance changed provider for a better deal.
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Easy sign up and good price
Trusted Customer – Rated 4 out of 5
Got what I was after on agreed value where as others would not. Easy to apply but real "proof of the pudding" as they say will be down the line IF, the need ever arises to claim.
Vehicle insurance sign up was pleasant and easy over phone, couldn't be done online for my particular situation.
