Read what our customers are saying
More training required.
Trusted Customer – Rated 2.5 out of 5
Poor service provided by staff in setting up policy. More training required and pay close attention to detail.
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Trusted Customer – Rated 5 out of 5
Clear and concise and easy to complete
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Excellent it system
Trusted Customer – Rated 5 out of 5
Easy interaction online. I purchased a policy in no time!
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Always helpful
Trusted Customer – Rated 4 out of 5
Insurance price was competitive, however insured value is much lower than I would like given the circumstances, being a rarer vehicle with very low kilometers.
Real insurance has always been helpful when setting up insurance be it for Cars, Houses, etc... They are always happy to respond to queries and offer competitive pricing.
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Wayne Thompson – Rated 4.5 out of 5
Please - Refer previous notation.
Polite,, no timewasting, to the point and all relevant. I now have both of my vehicles covered by real insurance, and certainly have peace of mind.
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Everything i required was attended to professionally
Trusted Customer – Rated 5 out of 5
Everything was done efficiently and professionally
My transfer of motor vehicles was done efficiently and professionally by the online staff member
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I bought insurance - not 2 surveys per week. stop...
Trusted Customer – Rated 3 out of 5
Stop sending me surveys. I have done 1 for you, noy you are just ******* me off!
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Excellent service, and communication both during and...
Trusted Customer – Rated 5 out of 5
All completed over the phone.
Recent experience having 2 vehicles completely destroyed in garage fire. Real Insce handled both claims very efficiently by paying out on 1 car and replacing 2nd car with brand new vehicle due to it being under 1 year old. It was delivered to the nominated address 19 days after claim was lodged.
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Rachel King – Rated 5 out of 5
Service was excellent and the service was great
🤩🤩🤩🤩🤩🤩🤩🤩🤩
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Trusted Customer – Rated 5 out of 5
When I spoke to them about the insurance they gave me detailed reply. Clarified all my doubts. Thank you
