Read what our customers are saying
Horrendous processes and staff. thieves!
Trusted Customer – Rated 1 out of 5
Charged me for two policies on one vehicle.
Horrendous. Dealing with call centers who cannot action things correctly - over charging and not processing refunds correctly. Had I not checked this and followed it up twice, Real Insurance would have stolen $600 from me for nothing! I’m heading to the regulator now.
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Trusted Customer – Rated 5 out of 5
Awesome service
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Very satisfied
Trusted Customer – Rated 4 out of 5
Very easy to communicate with. Got good policy i was happy with.
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Excellent customer service. no delays.
Trusted Customer – Rated 5 out of 5
Good rates, good customer service. Satisfied all my needs.
It was easy. The agent spoke clearly and with reference to my needs. All in all it was a very satisfying experience. I would recommend Real to any of my colleagues.
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Trusted Customer – Rated 5 out of 5
Professional and helpful
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We are very happy with real
Trusted Customer – Rated 5 out of 5
we are very satisfied with the purchase as we were with the last one
The service is just Excellent
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Trusted Customer – Rated 2 out of 5
I had $500 of value left on my existing policy. You made me go through the process of paying for the new policy and having to wait for a refund. You know as well as I that I should have been able to transfer the amount to my new policy. Train your people!!!
By carrying through with what they say they are going to do
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Recommended
Trusted Customer – Rated 4.5 out of 5
Excellent as usual
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Trusted Customer – Rated 5 out of 5
Alot cheaper then all the other companys
They had everything that was needed and it was easy
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Trusted Customer – Rated 5 out of 5
PAYG option for infrequent drivers, great idea.
Simple online process and affordable. So far, so good.