Read what our customers are saying
Poor customer assistance
Trusted Customer – Rated 2 out of 5
Very inconsistent information given and incorrect that led me on a goose chase to get the correct answer
Very Inaccurate information and everyone I spoke with had a different answer
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Joshua Beadman – Rated 5 out of 5
Very happy with the price and glad I have life insurance with you guys too
Very helpful
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Trusted Customer – Rated 5 out of 5
Good customer service and fine to have their policy
Price is affordable
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Trusted Customer – Rated 4.5 out of 5
I have never used pay as you drive and have concerns about whether it will suit me. I feel I should not be penalised for driving more, which is essentially what this product does, but am in a constrained financial position being disabled and on a pension, so have little choice but to try it and hope I do not need to buy additional kilometers. However, the person who assisted me was wonderful.
Was attentive, polite and patient.
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Excellent so far
Trusted Customer – Rated 5 out of 5
Ease of purchase
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Good service by realinsurance
Trusted Customer – Rated 4 out of 5
Easy to use, fast to complete
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John Wilson – Rated 5 out of 5
I changed the insurer for my car to Real Car Insurance on their website.The changeover was easy and undertaken without a problem.
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Excellent customer service. no delays.
Trusted Customer – Rated 5 out of 5
Good rates, good customer service. Satisfied all my needs.
It was easy. The agent spoke clearly and with reference to my needs. All in all it was a very satisfying experience. I would recommend Real to any of my colleagues.
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Searching for more details
Trusted Customer – Rated 4 out of 5
I had trouble finding out more information about the 'pay as you drive' option online so I called to speak with someone about it and didn't really get the answers I was looking for. Other than that, everything else was great.
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Satisfied
Trusted Customer – Rated 5 out of 5
Very pleasing to be able to tailor the policy to our requirements
A policy that can bee widely adapted according to our requirements, with a very competitive price. Efficient and courteous telephonist (Emily). Unlike many other providers, no big price hike after the first year.