Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Well I haven't had any reason to be dissatisfied.
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Michael Peterson – Rated 4 out of 5
Reasonable price, good service
Clear explanations
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Trusted Customer – Rated 5 out of 5
Funcional, praticable and speed
Praticable and speed.
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Excellent
Trusted Customer – Rated 5 out of 5
Service like Aleesha's is something to be desired in all staff.
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Trusted Customer – Rated 2 out of 5
I had $500 of value left on my existing policy. You made me go through the process of paying for the new policy and having to wait for a refund. You know as well as I that I should have been able to transfer the amount to my new policy. Train your people!!!
By carrying through with what they say they are going to do
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Trusted Customer – Rated 5 out of 5
Even I just joined Real Car Insurance but I noticed through the customer service there is a good communication and service. Thaks for that.
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Hassle-free
Trusted Customer – Rated 4 out of 5
No service touch point but the process was hassle free
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Quick and easy
Trusted Customer – Rated 4 out of 5
Easy to use and prompt
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Trusted Customer – Rated 4.5 out of 5
I have never used pay as you drive and have concerns about whether it will suit me. I feel I should not be penalised for driving more, which is essentially what this product does, but am in a constrained financial position being disabled and on a pension, so have little choice but to try it and hope I do not need to buy additional kilometers. However, the person who assisted me was wonderful.
Was attentive, polite and patient.
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I’m happy with the premium. i have previously used...
Trusted Customer – Rated 5 out of 5
I bought it online. I had problem paying online so I rang real insurance and was given great service