Read what our customers are saying
Michael De Bari – Rated 4 out of 5
Good price
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Very pleasant talking to your assistant mark
Damian Muhlhan – Rated 5 out of 5
Very pleasant talking to your assistant Mark, he was very helpful!
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Trusted Customer – Rated 5 out of 5
It was very easy to get the comprehensive insurance but still i haven't got my insurance certificate.
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Trusted Customer – Rated 3 out of 5
Prompt service but I am still waiting on my refund which I had to enquire about now twice....
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Trusted Customer – Rated 1 out of 5
I did not purchase a Policy from Real. Please get your facts straight. Please read previous comments for all the facts.
I am not a Real insurance customer. I initially enquired re changes to my Australian Seniors Car Insurance Policy and was given a policy with Real unbeknown to me until I received a welcome email from Real. I immediately responded to Real by phone to correct the error made by your representative. After two more phone calls the error was rectified. Not only was the Real policy more expensive but it omitted details that was originally on the Australian Seniors Policy. I feel this was a massive error on behalf of your representative that may have lead to unnecessary expense and inconvenience for me should I have not followed up on this incompetence.
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Car gone, no money yet...
Trusted Customer – Rated 4 out of 5
Competitive price but the agreed value was laughable on my last car. I paid particular attention to this aspect when taking a new policy
Claims process fine, car is gone but payment hasn't been received
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Good products, good service. it's very real..!
Trusted Customer – Rated 5 out of 5
Good product. Good people
Perfect customer relations. Very helpful with suggesting extra cover and pay as you drive feature. The rep was very human.
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Easy to follow instructions, more importantly...
Nelson Mendez – Rated 5 out of 5
Step by step instructions, easy to follow.
Excellent value for money, better than the rest of the insurances, also easy to follow instructions to buy online.
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Saman Rajamuni – Rated 5 out of 5
Excellent service and very good customer service
Easy to get online quotation, I was buy my car insurance
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Charming
Trusted Customer – Rated 4 out of 5
Good product and fair detail
Great service, attentive to customer service, friendly and helpful