Read what our customers are saying
Happy with your service
Trusted Customer – Rated 5 out of 5
great service
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Trusted Customer – Rated 3.5 out of 5
I was asked some questions multiple times which was annoying.
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Absolutely average if not worse
Trusted Customer – Rated 2 out of 5
See previous comment re time spent and miss information. .
It took 23min for the first call.. then I was assured the update call would only take a few minutes. The update call the next day took over 30min... I am still cranky about it
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Excellent service, and communication both during and...
Trusted Customer – Rated 5 out of 5
All completed over the phone.
Recent experience having 2 vehicles completely destroyed in garage fire. Real Insce handled both claims very efficiently by paying out on 1 car and replacing 2nd car with brand new vehicle due to it being under 1 year old. It was delivered to the nominated address 19 days after claim was lodged.
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Trusted Customer – Rated 4 out of 5
Gave me what I asked for with *****.
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Very professional and quick service.
Trusted Customer – Rated 5 out of 5
Good price, prompt service.
Very prompt service and prompt refund. Thanks a lot.
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Trusted Customer – Rated 5 out of 5
Great customer service and support.
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Thank you for the human touch!
Trusted Customer – Rated 5 out of 5
I have changed over recently and have done this due to the service i received with dealing with my fathers funeral insurance.
My father had funeral insurance and when he passed away ,Real Insurance made this an easier time for me as the process was very fast and courteous.I was shown great service and surprised at how professional this company was with dealing with people."A real human touch!".I have and would highly recommend Real Insurance to my family and friends.I have since changed my house and car insurance over to Real because of the professional attitude i have received.Thank you
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
to the point and a very good price
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Trusted Customer – Rated 2 out of 5
Terrible, will be looking at a new company to cover our needs.
Call centre need to achieve what is requested.