Read what our customers are saying
Angela De Iacovo – Rated 4 out of 5
Easy online application and quote
Competitive price on car insurance
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Trusted Customer – Rated 5 out of 5
Best price by far. Was very happy
easy and quick to use
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I did not have to wait long for the transaction to be...
Trusted Customer – Rated 5 out of 5
they provided an option that ,I believe that very few other companies have thought of ;This was the first time that I had heard about it, The option of "As you drive "
they were very friendly ,and knowledgeable
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Trusted Customer – Rated 4 out of 5
cheap and easy would recommend to my friens
good
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Fantastic insurance company
Trusted Customer – Rated 5 out of 5
Great fast service well priced insurance And highly recommend your company
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Searching for more details
Trusted Customer – Rated 4 out of 5
I had trouble finding out more information about the 'pay as you drive' option online so I called to speak with someone about it and didn't really get the answers I was looking for. Other than that, everything else was great.
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Trusted Customer – Rated 4 out of 5
Great service but recent contact with real was not good when you wait 45 minutes on the phone to speak with a consultant.
Great service from the person i spoke with.
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Trusted Customer – Rated 2.5 out of 5
Still competitive even though it was poor experience obtaining it.
I'm a long time member & multi-policy holder and was looking forward to talking to someone at Real to purchase car insurance for our new family car, was spoken too with a polite manner in retrieving my information yet was treated like a number very quickly. The event of purchasing our new car with my family went from an exciting memorable family time to a very stressful drawn out repetitive night where not only I was left feeling anxious but the people at Hyundai where also feeling our pain in trying to make me and my children feel as comfortable as possible during this and trying to close their business down for the evening while their cleaners were working around me at the same time, just a bit embarrassing for us. Must say I was little disappointed, not a great memory. In addition if I'm to look up a quote online out of curiosity because I have not insured this type of car before and wanted to see what I would be looking at for insurance cover and I see one quote and then only a couple of days later when it comes to the day of purchase and I prefer speaking with a person rather than a computer because a computer doesn't know that you're a multi-policy holder and you get on the phone and not only has the quote for exactly the same criteria has increased by nearly $250 but after you have given all of your details to the customer support person and you still have to remind them you're a multi-policy holder they give you that discount which is still $150 higher than the online quote you got only two days prior? I hope that you take this on board for the sake of your other customers as I don't wish this experience on anyone else. All the best.
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Trusted Customer – Rated 5 out of 5
Better coverage than Suncorp for the same $
Less annoying by far than any customer service person from Youi.
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Excellent it system
Trusted Customer – Rated 5 out of 5
Easy interaction online. I purchased a policy in no time!