Read what our customers are saying
Very polite and helpful
Angela – Rated 5 out of 5
Tertiary polite and helpful
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Easy
Trusted Customer – Rated 5 out of 5
Costs less than I thought it would
It was simple and straightforward to apply for my contents insurance
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Premium doubles with no explanation - ridiculous!
Trusted Customer – Rated 1 out of 5
My insurance premium for my house literally doubled from last year. Had the matter supposedly escalated and was supposed to get a call back. Instead got no call back and policy cancelled. I then called 2 further times for an explanation but was given no proper reasons - apparently my suburb is suddenly flood prone this year even though i live on a steep property about 25m above sealevel! its just a joke. very poor
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Trusted Customer – Rated 4.5 out of 5
Answered my question in a timely manner.
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Very happy customer for many top years with all my...
Trusted Customer – Rated 5 out of 5
Dry happy with servupice and the pricing
Informative and great customer service. Advised of all discounts when I join up my policies and understanding our predicament while in lock down NSW and having a new home in Qld. Discussed all options on house being unoccupied for some of this time and a daughter being in our home for some of this delay. Very helpful information in regard to our home insurance.
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Good service by realinsurance
Trusted Customer – Rated 4 out of 5
I was very impressed but have not received the paper work.
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Erfan Ghahremany – Rated 5 out of 5
your speed in processing my requests
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Trusted Customer – Rated 4 out of 5
Very good & Very Helpful
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Trusted Customer – Rated 4.5 out of 5
great premium cover for reasonable price
customer service staff are always helpful and polite
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Great first impression
Trusted Customer – Rated 5 out of 5
I want to give a huge thank you to Reilly, who was an absolute pleasure to work with. He made the process smooth and stress-free, ensuring I got the home contents insurance I needed. He went above and beyond by also helping with other inquiries I had, showing great professionalism and a genuine willingness to assist. Exceptional service—I highly recommend!
I want to give a huge thank you to Reilly, who was an absolute pleasure to work with. He made the process smooth and stress-free, ensuring I got the home contents insurance I needed. He went above and beyond by also helping with other inquiries I had, showing great professionalism and a genuine willingness to assist. Exceptional service—I highly recommend!