Read what our customers are saying
Melinda Waterhouse – Rated 5 out of 5
competitive price good policy
Joanne gave great service and explained the home & building contents policy clearly
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Trusted Customer – Rated 4 out of 5
Easy and hassle free service or application. Compatible pricing. Customer service was good and willing to answer and assist with queries.
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Scott Hillier – Rated 5 out of 5
Your quote was very competitive so I thought that I would give it a try lets hope next year you give another good price on my policy
Your quote was very competitive, my Mother has insurance with real and said to me to get a quote with them.
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Always happy with real insurance
Jacqueline Frendo – Rated 4 out of 5
Great comprehensive policy
Fast quote, good service, value for money
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Treat your existing customers with more respect and...
Harry Boussounis – Rated 3.5 out of 5
I'm an existing customer and called to adjust the sum insured for building and contents and was charged extra for calling in. I was made to cancel my current policy and do it online instead, which I thought was very poor customer service.
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Limited cover available
Geoffrey Cox – Rated 3 out of 5
Restrictive cover and will be closing policy
They didn't have the insurance cover we required
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Dilini Eriyawala – Rated 5 out of 5
Customer service
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Good fast service no hassle easy
Trusted Customer – Rated 4 out of 5
Price was good which was the main reason
Easy process no hassle. Website easy to navigate and most of all price
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Trusted Customer – Rated 4 out of 5
It saved me money compared with my last year insurer.
The only dealings I have had so far is to take out home and contents insurance with them. My sister had reason to make a claim against a person that had run into her car and my sister was very happy with real for handling the claim against the person's insurance policy. Everything were smoothly for her.
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Isobella M – Rated 5 out of 5
I called Real Insurance to arrange for contents insurance and the staff member I spoke with, Amanda, was incredibly helpful; she was extremely patient, answered all my questions, saved me a lot of time if I had to conduct my own research, provided me with more coverage than expected, and made the entire process easy and relatable. Real are unquestionably a reputable organisation, and I now have piece of mind knowing that my things are protected. They come highly recommended.