Read what our customers are saying
Deidre Peacock – Rated 5 out of 5
very helpful and action quickly
very efficient
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Penelope Van Vessem – Rated 4 out of 5
I am happy with this product.
Friendly service who helped with the set up of a new insurance policy quickly and efficiently.
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Reasonable prices, good insurance
Trusted Customer – Rated 5 out of 5
Reasonable prices, good insurance
Reasonable prices, good insurance. The online experience was fast and when I got stuck I called them for help. I
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Trusted Customer – Rated 5 out of 5
Great price on the Policy, we now have to Policies with Real Insurance
Excellent Service, what else is there to say. This is our second Policy purchase with Real Insurance. Great response time and no complicated number dialing, to speak to a human.
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Trusted Customer – Rated 5 out of 5
Great website, easy to navigate, very happy!
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Trusted Customer – Rated 5 out of 5
Fast and easy
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Trusted Customer – Rated 4 out of 5
Better cover and more affordable
good, no fuss well explained cheaper than previous policy
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Great first impression
Trusted Customer – Rated 5 out of 5
I want to give a huge thank you to Reilly, who was an absolute pleasure to work with. He made the process smooth and stress-free, ensuring I got the home contents insurance I needed. He went above and beyond by also helping with other inquiries I had, showing great professionalism and a genuine willingness to assist. Exceptional service—I highly recommend!
I want to give a huge thank you to Reilly, who was an absolute pleasure to work with. He made the process smooth and stress-free, ensuring I got the home contents insurance I needed. He went above and beyond by also helping with other inquiries I had, showing great professionalism and a genuine willingness to assist. Exceptional service—I highly recommend!
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Not very helpful
Trusted Customer – Rated 2.5 out of 5
I have been a customer of Real for 12 months. They sent me a policy renewal, 15% higher than my previous year's premium. When I rang to see if they could match the premium advertised on the net for new customers, the customer assistant was unable to help. I've had much better assistance from other insurers in the past.
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Jacquie Berkhout – Rated 4.5 out of 5
The product is a tad expensive.
My interaction with your consultant was friendly and helpful and gave me the information I wanted...unlike another two companies that I contacted whose consultants I could not understand and who were reading from a script and couldn't answer questions.