Read what our customers are saying
Not just a cookie cutter insurance company, they...
David Rowe – Rated 5 out of 5
The online process was easy to navigate. It had questions that suit if you are not moving into the house (other insurance companies don't). The quote was a lot cheaper than others as well. The only negative is that it is not a 24/7 service. We rang to ask a question and were told we would have to ring back during business hours.
We are buying a house in Qld and as per their law, as soon as you sign a contract, you have to take out insurance by 5pm the next business day. Other insurance companies don't seem to cater for people who aren't actually living in the house at the time. Their mandatory questions are which month did you move in? Real Insurance me our needs.
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Easy setup
Trusted Customer – Rated 5 out of 5
Easy to setup. No unnecessary requirements.
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Jacquie Berkhout – Rated 4.5 out of 5
The product is a tad expensive.
My interaction with your consultant was friendly and helpful and gave me the information I wanted...unlike another two companies that I contacted whose consultants I could not understand and who were reading from a script and couldn't answer questions.
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Beautiful presentation nice polite staff happy and...
Trusted Customer – Rated 4 out of 5
Love the presentation polite and very helpful stuff
Good Services nice presentation
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Verygood
Trusted Customer – Rated 4 out of 5
It took a lot of effort on my part to get the right product. If I was in a retail shop I would have given up and walked out.
Your phone staff person was extremely helpful and understanding. Pity your website is not more user friendly.
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Trusted Customer – Rated 4.5 out of 5
All of my needs were met.
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Great product
Trusted Customer – Rated 4.5 out of 5
Better value for money than other quotes I requested.
From start to finish the experience was as simple as abc. The consultant was helpful and not pushy.
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Trusted Customer – Rated 5 out of 5
Great value compared to the rest
Great service
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Isobella M – Rated 5 out of 5
I called Real Insurance to arrange for contents insurance and the staff member I spoke with, Amanda, was incredibly helpful; she was extremely patient, answered all my questions, saved me a lot of time if I had to conduct my own research, provided me with more coverage than expected, and made the entire process easy and relatable. Real are unquestionably a reputable organisation, and I now have piece of mind knowing that my things are protected. They come highly recommended.
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A real committment with real
Phil Feldman – Rated 4 out of 5
Have been a client of Real Insurance for over 10 years and have found them easy to deal with and reliable.
As an exisitn customer and having "shoped around and compared the others", I have again decided on Real