Read what our customers are saying
Verygood
Trusted Customer – Rated 4 out of 5
It took a lot of effort on my part to get the right product. If I was in a retail shop I would have given up and walked out.
Your phone staff person was extremely helpful and understanding. Pity your website is not more user friendly.
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Value for money insurance
Trusted Customer – Rated 4.5 out of 5
Relatively easy transformation from an owner to a renter.
I find their system easy to use , my late brother's death was my introduction to Real. Though they are an unbrella company the funeral claim was well processed, i n 7 days, unlike my travel insurance to return to Australia to bury him... a 6 month nightmare.
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Great service.
Trusted Customer – Rated 5 out of 5
A good company to deal with and the service was very good. Most impressive.
Very good service. From a company I have been with for some time. No negatives all positives.
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Trusted Customer – Rated 5 out of 5
Excellent service
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Trusted Customer – Rated 5 out of 5
your speed in processing my requests
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The service was excellent. the staff member was very...
Trusted Customer – Rated 5 out of 5
Faultless and attentive support.
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Customer service was atrocious
Trusted Customer – Rated 1 out of 5
Customer service was atrocious. Messed up payment information, overcharged account and 1 month later I am still waiting for a response regarding compensation!
Customer service was atrocious. Messed up payment information, overcharged account and 1 month later I am still waiting for a response regarding compensation!
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Trusted Customer – Rated 5 out of 5
Happy with my new insurance.
Value for money, easy to use website. Flexibility with payment options.
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Very polite and helpful
Trusted Customer – Rated 5 out of 5
Tertiary polite and helpful
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Good service!
Trusted Customer – Rated 5 out of 5
Good product at great price!
The agent was helpful and knowledgeable.