Read what our customers are saying
Always happy with real insurance
Jacqueline Frendo – Rated 4 out of 5
Great comprehensive policy
Fast quote, good service, value for money
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Great product
Trusted Customer – Rated 4.5 out of 5
Better value for money than other quotes I requested.
From start to finish the experience was as simple as abc. The consultant was helpful and not pushy.
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Michael Mulukin – Rated 4 out of 5
Average price, a little cheaper depends on the amount you insure you home.
Good communication and helpful service, but you ask a lot of question which are not in line with other Insurance Companies, some of the questions are very direct and makes you feel like you are hiding information, But apart all that you are doing your job.
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Your lady who sold me the policy was so good and polite .
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Samara Richmond – Rated 5 out of 5
Easy to understand what’s included Affordable pricing
Great communication over the phone very friendly and personable
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Excellent value for money
Trusted Customer – Rated 5 out of 5
Excellent value for money and coverage
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Treat your existing customers with more respect and...
Harry Boussounis – Rated 3.5 out of 5
I'm an existing customer and called to adjust the sum insured for building and contents and was charged extra for calling in. I was made to cancel my current policy and do it online instead, which I thought was very poor customer service.
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Not very helpful
Trusted Customer – Rated 2.5 out of 5
I have been a customer of Real for 12 months. They sent me a policy renewal, 15% higher than my previous year's premium. When I rang to see if they could match the premium advertised on the net for new customers, the customer assistant was unable to help. I've had much better assistance from other insurers in the past.
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Jacquie Berkhout – Rated 4.5 out of 5
The product is a tad expensive.
My interaction with your consultant was friendly and helpful and gave me the information I wanted...unlike another two companies that I contacted whose consultants I could not understand and who were reading from a script and couldn't answer questions.
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Fast and simple, matched my needs
Domenic Virgara – Rated 5 out of 5
Same as I commented before
Fast and simple. The insurance offered was exactly what I needed and the price was fair. The transaction was straight forward to execute as well.