Read what our customers are saying
It took a ridiculously long time to change my...
Trusted Customer – Rated 3 out of 5
Same as I stated before in my comments
It took a ridiculously long time to change my insurance to my new home. The woman kept on repeating the questions and was quite unfriendly.
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The best insurance company by far
Trusted Customer – Rated 5 out of 5
Perfect policy and price excellent customer service.
Real Insurance. Customer service is fantastic they always do their best to help their customers with any issues or concerns for which they may have. 10/10
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Great aussie service
Trusted Customer – Rated 5 out of 5
Have been with Real for many years, recently thought we would try another insurance Co .... boy was that a mistake. Cancelled that policy and came back to Real
EXCELLENT SERVICE actually got to talk to customer Service person here in Aust and also without going through multiple selections of numbers
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Very professional
Alice Young – Rated 5 out of 5
Best rates available. Would recommend to anyone.
Were very knowledgeable to the subject. Explained everything about the insurance. One of the best rates going.
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Real contents insurance covers all your belongings...
Angela Pellegrini – Rated 4.5 out of 5
Reasonable Prices on Content Insurance
I was looking for an insurance that includes fixtures and fittings (kitchen, bathroom fixtures, built in wardrobes, flooring) as a I'm in a strata complex and I own these and most insurance companies do not cover you for these items. The 1st guy who called me had no idea put me on hold to put me through to the PDF department and the line dropped out. I rang back The second guy was really good, knew where to look and was hands down an exceptional customer service representative. 4 stars are for him. (As it worked out in the PDF My fixture will be insured) - 1 star for the original guy who called me.
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Great product
Trusted Customer – Rated 4.5 out of 5
Better value for money than other quotes I requested.
From start to finish the experience was as simple as abc. The consultant was helpful and not pushy.
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Aaaa✓✓✓✓
Tom Machniak – Rated 5 out of 5
Good cover, and more competitive then other insurers for contents. Plus good claims service.
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Online quote and policy purchase
Lauren Hill – Rated 5 out of 5
Great level of cover and for a good price
Super easy and understandable to complete a home and contents quote online and purchase a policy. Also really happy with the price and level of cover.
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Trusted Customer – Rated 5 out of 5
Easy to deal with, and the cheapest, I will recommend you to my friends
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Great customer service. both ladies were fabulous -...
Amanda Tipping – Rated 5 out of 5
Very happy with pricing and I even got offered a discount for having multiple policies without asking! Very good value for money.
Izzy and the other service consultant were so lovely. I even found out that I had a policy active which was for a property we sold over a month ago. Highly recommend!