Read what our customers are saying
Thorough, friendly and informative.
Trusted Customer – Rated 4 out of 5
The follow up to my online quote was appreciated and helpful information provided from my questions.
The Real contact was friendly and helpful with my questions and in providing clear information.
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Very happy customer for many top years with all my...
Trusted Customer – Rated 5 out of 5
Dry happy with servupice and the pricing
Informative and great customer service. Advised of all discounts when I join up my policies and understanding our predicament while in lock down NSW and having a new home in Qld. Discussed all options on house being unoccupied for some of this time and a daughter being in our home for some of this delay. Very helpful information in regard to our home insurance.
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Easy process
Trusted Customer – Rated 4 out of 5
Reasonable pricing and overall experience
Easy process and reasonable pricing.
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It took a ridiculously long time to change my...
Trusted Customer – Rated 3 out of 5
Same as I stated before in my comments
It took a ridiculously long time to change my insurance to my new home. The woman kept on repeating the questions and was quite unfriendly.
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The best insurance company by far
Trusted Customer – Rated 5 out of 5
Perfect policy and price excellent customer service.
Real Insurance. Customer service is fantastic they always do their best to help their customers with any issues or concerns for which they may have. 10/10
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Great aussie service
Trusted Customer – Rated 5 out of 5
Have been with Real for many years, recently thought we would try another insurance Co .... boy was that a mistake. Cancelled that policy and came back to Real
EXCELLENT SERVICE actually got to talk to customer Service person here in Aust and also without going through multiple selections of numbers
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Very professional
Alice Young – Rated 5 out of 5
Best rates available. Would recommend to anyone.
Were very knowledgeable to the subject. Explained everything about the insurance. One of the best rates going.
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Real contents insurance covers all your belongings...
Angela Pellegrini – Rated 4.5 out of 5
Reasonable Prices on Content Insurance
I was looking for an insurance that includes fixtures and fittings (kitchen, bathroom fixtures, built in wardrobes, flooring) as a I'm in a strata complex and I own these and most insurance companies do not cover you for these items. The 1st guy who called me had no idea put me on hold to put me through to the PDF department and the line dropped out. I rang back The second guy was really good, knew where to look and was hands down an exceptional customer service representative. 4 stars are for him. (As it worked out in the PDF My fixture will be insured) - 1 star for the original guy who called me.
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Great product
Trusted Customer – Rated 4.5 out of 5
Better value for money than other quotes I requested.
From start to finish the experience was as simple as abc. The consultant was helpful and not pushy.
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Aaaa✓✓✓✓
Tom Machniak – Rated 5 out of 5
Good cover, and more competitive then other insurers for contents. Plus good claims service.