Read what our customers are saying
Mark Bakker – Rated 4 out of 5
simple to use web site
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Easy setup
Trusted Customer – Rated 5 out of 5
Easy to setup. No unnecessary requirements.
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Loyalty means nothing to real insurance
Neil Coelho – Rated 1 out of 5
Still too expensive for insurance given that I have 0 claims
Cheaper to get a new policy each year and cancel the old one than to let the existing one roll over. That is a poor outcome for loyal customers.
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Trusted Customer – Rated 1 out of 5
I took the top cover for home and contents insurance but I got the certificate of currency for essential cover
i took the top cover for home and contents insurance
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Very satisfactory
Trusted Customer – Rated 5 out of 5
On both occasions I rang I had Mick take my call. He was vrery courteous and informative and I was very happy with his service
It was excellent
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Michelle Hughes – Rated 4.5 out of 5
Easy to navigate and price was right
Answered all of my questions and did what I needed
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It took a ridiculously long time to change my...
Trusted Customer – Rated 3 out of 5
Same as I stated before in my comments
It took a ridiculously long time to change my insurance to my new home. The woman kept on repeating the questions and was quite unfriendly.
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Great aussie service
Trusted Customer – Rated 5 out of 5
Have been with Real for many years, recently thought we would try another insurance Co .... boy was that a mistake. Cancelled that policy and came back to Real
EXCELLENT SERVICE actually got to talk to customer Service person here in Aust and also without going through multiple selections of numbers
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Trusted Customer – Rated 4 out of 5
Happy with the product that I purchased
Good customer service
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Happy customer
Trusted Customer – Rated 4.5 out of 5
still expensive to insure very low risk of anything happening here!
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