Read what our customers are saying
Trusted Customer – Rated 4 out of 5
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Service good. There are a few annoying minor deficiencies in the Landlord Insurance Policy, but it's certainly better than many others.
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Recommended
Trusted Customer – Rated 5 out of 5
Sounds good policy, will see if it is if I ever have to use it!
Quick, easy and pleasant service
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Trusted Customer – Rated 4 out of 5
best quote we could find so gets our vote
easy to use website with great quote.
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Trusted Customer – Rated 5 out of 5
fair charge for fair service
the telephone contact is very good (=experienced CSO's); the website for quote is clearly set out (what you are covered for; what is included or extra) i.e. dos not try to trick you; short but meaningful explanations; a lot of the docs are on the website so one can download and read it
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Stephanie Halper – Rated 5 out of 5
Good price for insurance. Spoke to staff and they were very friendly and helpful. So pleased that Real is based in Australia.
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Joyce Scott – Rated 4 out of 5
It was easy to apply on line. Email confirmation was very quick.
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Loyalty means nothing to real insurance
Neil Coelho – Rated 1 out of 5
Still too expensive for insurance given that I have 0 claims
Cheaper to get a new policy each year and cancel the old one than to let the existing one roll over. That is a poor outcome for loyal customers.
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Great service
Trusted Customer – Rated 5 out of 5
Great service, explained everything well, responses were timely and friendly professional staff
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Scott Hillier – Rated 5 out of 5
Your quote was very competitive so I thought that I would give it a try lets hope next year you give another good price on my policy
Your quote was very competitive, my Mother has insurance with real and said to me to get a quote with them.
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Not good
Trusted Customer – Rated 2 out of 5
If they listen to customers better it would be great,I got home insurance and asked for payment to be taken out today,still not happening.So now shopping around for another insurer.