Read what our customers are saying
Natasha Herbert – Rated 5 out of 5
Always very helpful
Product Rating
Service Rating
Timothy Collins – Rated 5 out of 5
Happy with my new insurance.
Value for money, easy to use website. Flexibility with payment options.
Product Rating
Service Rating
Great aussie service
Trusted Customer – Rated 5 out of 5
Have been with Real for many years, recently thought we would try another insurance Co .... boy was that a mistake. Cancelled that policy and came back to Real
EXCELLENT SERVICE actually got to talk to customer Service person here in Aust and also without going through multiple selections of numbers
Product Rating
Service Rating
Anne Hemmings – Rated 4 out of 5
It was easy to complete and could understand the person talking to me
It was friendly, could understand the person talking to me
Product Rating
Service Rating
Excellent service by realinsurance
Eric Ten Bohmer – Rated 5 out of 5
The Agent I dealt with sorted out the whole problem without hassle
Product Rating
Service Rating
Rude and displeasing attitude
Rahul Paul – Rated 2.5 out of 5
claims department extremely rude
Product Rating
Service Rating
Ernest Hadley – Rated 5 out of 5
It provided what I needed at a good price
I had a question regarding one part of my recent car Insurance. of the my car Insurance. The question after some discussion was answered in a professional way.
Product Rating
Service Rating
Excellent
Trusted Customer – Rated 5 out of 5
I was able to go into more detail with my insurance and the price was lower than my previous insurer
Excellent customer service very helpful I would recommend Real insurance to family and friends
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Excellent service, no problems at all in dealing with them.
Product Rating
Service Rating
Terressa Chinnock – Rated 5 out of 5
Fair price for our new homes insurance.
The lady who I spoke to helped me on all 3 calls and took me from being frazzled to being relaxed.