Read what our customers are saying
Comparable' affordable, friendly service
Trusted Customer – Rated 3.5 out of 5
All good, the cost went up to much this year
Polite, friendly, affordable and comparable
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Still waiting
Brendan Brown – Rated 3 out of 5
Well priced and easy to navigate
It's a bit hard to rate a service when there is no interaction apart from filling in a form online and paying with a credit card. The one and only email that I received promised that my certificate of insurance was to follow shortly. Well it's been almost 2 weeks and still nothing
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Disappointed and unheard
Trusted Customer – Rated 2.5 out of 5
Price was ok in comparison.
Disappointed that long standing customers are not given any priority or exclusive services/rate. Someone who is the with real insurance for >10yrs is given the same rate as someone who joins online. I had to complain to receive a meager discount after having multiple policies. In the past, long standing customers were given cash back...think about providing SOMETHING. Phone services are fine, repetitive scripts with the representatives actually slows down the conversation - also do not follow up on complaints history raised unless prompted. Which I had to do recently.
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Great service
Stephen Donald – Rated 5 out of 5
Awesome service and great product
Easy online service,and customer service
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Always happy with real insurance
Jacqueline Frendo – Rated 4 out of 5
Great comprehensive policy
Fast quote, good service, value for money
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Avhinash Prasad – Rated 5 out of 5
Excellent service
I am a customer and i have always received great service from the team, all my questions were answered and great customer service. Well Done and all the very best...
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Trusted Customer – Rated 5 out of 5
Better service on better price.
Better service on better price.
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Scott Hillier – Rated 5 out of 5
Your quote was very competitive so I thought that I would give it a try lets hope next year you give another good price on my policy
Your quote was very competitive, my Mother has insurance with real and said to me to get a quote with them.
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Trusted Customer – Rated 4 out of 5
Straight forward and affordable.
Fast service and straight forward.
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Excellent
Trusted Customer – Rated 5 out of 5
excellent very helpful covered all my concerns without a problem.