Read what our customers are saying
Good fast service no hassle easy
Trusted Customer – Rated 4 out of 5
Price was good which was the main reason
Easy process no hassle. Website easy to navigate and most of all price
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Not good
John Atkins – Rated 2 out of 5
If they listen to customers better it would be great,I got home insurance and asked for payment to be taken out today,still not happening.So now shopping around for another insurer.
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Cheap and efficient
Trusted Customer – Rated 5 out of 5
Very efficient and considerably cheaper than the opposition. No fuss to organise
Very efficient and so much cheaper than the other guys
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All went well!!!!!!
Trusted Customer – Rated 5 out of 5
Not much to say at this point in time!
All went well!!!!!!!!!!!!!!!!!!!!!!
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Valerie Konya – Rated 5 out of 5
fair charge for fair service
the telephone contact is very good (=experienced CSO's); the website for quote is clearly set out (what you are covered for; what is included or extra) i.e. dos not try to trick you; short but meaningful explanations; a lot of the docs are on the website so one can download and read it
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Great service
Trusted Customer – Rated 5 out of 5
Great service, explained everything well, responses were timely and friendly professional staff
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Good service and easy application online
Debbie Hughes – Rated 5 out of 5
Purchase was an easy transaction - thank you
Easy to fill out quote details. Rang twice to check details with your staff and they were very helpful. Easy to pay. Good price - thank you
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Policy premium for car insurance literally cut in half
Trusted Customer – Rated 5 out of 5
Good price drop compared to previous provider.
Good price drop verses my previous provider. Jordan the Customer service rep went the extra mile to ensure I got the best price
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Mark Bakker – Rated 4 out of 5
simple to use web site
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Not just a cookie cutter insurance company, they...
David Rowe – Rated 5 out of 5
The online process was easy to navigate. It had questions that suit if you are not moving into the house (other insurance companies don't). The quote was a lot cheaper than others as well. The only negative is that it is not a 24/7 service. We rang to ask a question and were told we would have to ring back during business hours.
We are buying a house in Qld and as per their law, as soon as you sign a contract, you have to take out insurance by 5pm the next business day. Other insurance companies don't seem to cater for people who aren't actually living in the house at the time. Their mandatory questions are which month did you move in? Real Insurance me our needs.