Read what our customers are saying
Great service!
Annie Maglangit – Rated 5 out of 5
great service
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Natasha Herbert – Rated 5 out of 5
Always very helpful
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Timothy Collins – Rated 5 out of 5
Happy with my new insurance.
Value for money, easy to use website. Flexibility with payment options.
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Trusted Customer – Rated 4.5 out of 5
Wish it a little bit cheaper.
Great service.
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Trusted Customer – Rated 5 out of 5
I have had great customer service from Real Insurance every time I have needed to contact them. I love the low rates for premium cover and the fast simple way of signing up or changing details. I cannot comment on a claim as I have never needed to but if the service I have received so far is anything to go by, I'm sure if I needed to make a claim, it too would be easy.
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Trusted Customer – Rated 5 out of 5
Online quote was reasonable and easy to add specific items once the quote was accepted.
Quick and easy to change address via phone.
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Poor communication
Dawn – Rated 2.5 out of 5
Originally great but policy was cancelled
After years of being a loyal customer I found Real had cancelled my house and contents policy. I had given permission to double charge if my account had insufficient funds. I'm sure I was notified by email, after switching to email, I just do better with a call or hard copy post for important issues like cancelling my policy. Now Real won't re-insure me....but will happily insure my second property.....
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Trusted Customer – Rated 5 out of 5
Excellent product range that suits our residential properties and investment properties
My call is always answered promptly and the product knowledge is excellent.
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Good service!
Trusted Customer – Rated 5 out of 5
Good product at great price!
The agent was helpful and knowledgeable.
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Good service
Trusted Customer – Rated 3.5 out of 5
Long time customer vould do better deal
No new price was mentioned until I asked. (New address) was asked ssme questions twice