Read what our customers are saying
Excellent service
Trusted Customer – Rated 5 out of 5
Excellent service and very polite
Renato was very nice to talk to.
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Trusted Customer – Rated 4 out of 5
Better cover and more affordable
good, no fuss well explained cheaper than previous policy
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Trusted Customer – Rated 5 out of 5
Easy to understand what’s included Affordable pricing
Great communication over the phone very friendly and personable
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Excellent value for money
Trusted Customer – Rated 5 out of 5
Excellent value for money and coverage
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Eventually
Trusted Customer – Rated 3.5 out of 5
Policy explained very well and took time to answer my questions
Eventually got good help. The first customer service officer told me my question was too difficult. Second attempt I got out through to three different officers and finally I got very good help but it took three phone calls for something that I thought would occur often. I do have praise for the short wait time though. This is very encouraging to stay with Real
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Mark offered great service.
Trusted Customer – Rated 5 out of 5
I found the landlord insurance to be good value for money.
I found mark to be friendly but professional. He listened to what I had to say and fixed the problem quickly and efficiently.
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A real committment with real
Phil Feldman – Rated 4 out of 5
Have been a client of Real Insurance for over 10 years and have found them easy to deal with and reliable.
As an exisitn customer and having "shoped around and compared the others", I have again decided on Real
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Trusted Customer – Rated 5 out of 5
Staff is very pleasant and helpful.
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Trusted Customer – Rated 1 out of 5
Appalling, I would not recommend real insurance
The increases are appealing. When I contacted Real Insurance to review my policies you wouldn't. When I rang as a new customer to get a quote, I was quote up to half of what I was paying on some policies. What an absolute rort! I would not recommend real insurance to friends or family.
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Trusted Customer – Rated 5 out of 5
Jodie was absolutely delightful to speak with. She was extremely informative and took the time to answer or find the answers to all my questions. I was shopping around and she had instilled me with confidence that Real Insurance was the way to go for my home and contents. Thank you very much