Pet Insurance Reviews

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Read what our customers are saying

Excellent customer service

Trusted Customer – Rated 5 out of 5

Excellent customer service. Man I spoke to was helpful friendly and polite. Explained things clearly.

Excellent customer service. Helpful and friendly staff. Would definitely recommend Real to Family or friends.

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

They met our criteria.

The young lady I spoke with was very informative. All my questions were answered.

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Great representative! great communication!

Trusted Customer – Rated 5 out of 5

Great representative! Great communication!

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Very helpful and understanding

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The lady i spoke to today (sorry i don't remember her...

Trusted Customer – Rated 5 out of 5

The lady I spoke to today (sorry I don't remember her name) was amazing. She was patient while answering all of my questions. She made sure that I completely understood what I was signing up for. Based on that ladies customer service I will take out more insurance with Real Insurance and refer my friends and family.

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Great service

Trusted Customer – Rated 4 out of 5

Friendly and great service,

Great service

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Trusted Customer – Rated 4.5 out of 5

The Premium seems reasonable

We already have 3 Policies with Real Insurance. The person we spoke to was very helpful

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The person i spoke to was very good at explaining and...

Trusted Customer – Rated 5 out of 5

The person I spoke to was very good at explaining and also very helpful when I was organising my cover

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Concise prompt service

Trusted Customer – Rated 4.5 out of 5

Hopefully covers all my needs for our pets

Great customer service from lilly on the phone she explained it very well the whole policy

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My service feedback with real insurance

Trusted Customer – Rated 4 out of 5

Very good service

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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1300 665 965

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