Read what our customers are saying
Trusted Customer – Rated 5 out of 5
I find the staff that I have spoken to are friendly and helpful.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
its to early to tell yet
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
It was good service
It was good service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good
Good communication
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It was slow getting back to me. i think it needs to ...
Trusted Customer – Rated 4 out of 5
I will have to judge it in the next 3 months to see if it is for me.
It was slow getting back to me. I think it needs to be look at if it can be a little bit faster than up to 48hour.
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Lisa, the customer service representative i dealt with...
Trusted Customer – Rated 5 out of 5
Good value and comprehensive
Lisa, the customer service representative I dealt with was wonderful, very patient and had prompt answers to all my questions.
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The service that i got was excellent with all...
Trusted Customer – Rated 5 out of 5
Excellent that's why I have my third dog with your insurance .
The service that I got was excellent with all information provided for me and explain in full details .
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Pleasant person on the phone, did not know much about...
Trusted Customer – Rated 4 out of 5
Have not yet received the paperwork in the mail, so until then cannot really say I know the full ins and outs of the Premium Pet Insurance that I have purchased. On the phone the operator was not overtly knowledgeable about the product she was selling me, but always sought advice from her supervisor.
Pleasant person on the phone, did not know much about the product, but always asked her supervisor to ensure she told me the correct information in response to my questions.
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Officer was very helpful and friendly in providing...
Trusted Customer – Rated 5 out of 5
Officer was very helpful and friendly in providing information and made it very easy to apply for the policy
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Good
Trusted Customer – Rated 4 out of 5
Good
Good