Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good offering, would prefer for dental to be covers in pet insurance
Good info provided and follow up
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Trusted Customer – Rated 4.5 out of 5
again good customer service
customer service was great and very informative
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The lady was extremely nice and not pushy at all and...
Trusted Customer – Rated 5 out of 5
Really good
The lady was extremely nice and not pushy at all and went through the policy thoroughly but quickly as I was in a rush so I appreciated that she didn't drag on each question.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Service was excellent, he was very good.
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Lisa, the customer service representative i dealt with...
Trusted Customer – Rated 5 out of 5
Good value and comprehensive
Lisa, the customer service representative I dealt with was wonderful, very patient and had prompt answers to all my questions.
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Explanation of services and each policy was clear and...
Trusted Customer – Rated 4.5 out of 5
I just find that being a pensioner on disability Pet Insurance is rather expensive and would not or just could not afford it if I had a family. Only that I live alone with my dog Shiloh is why I am insuring her because of the area I live n as well. eg: my daughter has a dog and children so dog insurance is simply out of her reach financially. Thankyou and regards Lori Marshall Park Ridge Qld 4125
Explanation of services and each policy was clear and consise. Very pleased with the gentleman who i spoke to. Very professional and friendly which i find very helpful and comfortable with. Pleasant to chat to.
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The service i received and the information the...
Trusted Customer – Rated 5 out of 5
I have just received my paper work though e-mail and I am very pleased I have chosen Real Insurance for my puppy.
The service I received and the information the customer service gave me was excellent and the fellow was very pleasant and answered all my questions and explained everything to me in plain English.
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Trusted Customer – Rated 4.5 out of 5
We have only just joined and not had to use it , so fingers crossed that we don't need it .
The consultant explained the policy details and was very patient.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
its to early to tell yet
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
no excess was a real pull to go to real insurance - good policy
Good, received a call straight away - helpful