Pet Insurance Reviews

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Read what our customers are saying

My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

no excess was a real pull to go to real insurance - good policy

Good, received a call straight away - helpful

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The gentleman i spoke with was very knowledgeable...

Trusted Customer – Rated 5 out of 5

As Insurance goes I think that I have got the best features and benefits that I could with real insurance

The gentleman I spoke with was very knowledgeable about the products and it took a lot less time than I though it would

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One customer service employer seems to be more...

Trusted Customer – Rated 4 out of 5

Little bit perturbed at how much our premiums are going up each month/year.

One customer service employer seems to be more knowledgeable that the other.

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

Waiting periods on certain treatments could be a lot better.

Great service.

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

Unsure how we will go if we have to claim so i will let u know then thanks

Sarah was fabulous

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Lisa, the customer service representative i dealt with...

Trusted Customer – Rated 5 out of 5

Good value and comprehensive

Lisa, the customer service representative I dealt with was wonderful, very patient and had prompt answers to all my questions.

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Service was excellent, he was very good.

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The lady was extremely nice and not pushy at all and...

Trusted Customer – Rated 5 out of 5

Really good

The lady was extremely nice and not pushy at all and went through the policy thoroughly but quickly as I was in a rush so I appreciated that she didn't drag on each question.

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The service that i got was excellent with all...

Trusted Customer – Rated 5 out of 5

Excellent that's why I have my third dog with your insurance .

The service that I got was excellent with all information provided for me and explain in full details .

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

Excellent and value for money

Very good Customer Service

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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