Read what our customers are saying
Very fortunate to have had 'alfred' to be my customer...
Trusted Customer – Rated 5 out of 5
I'm looking forward to being a new real pet policy owner and hope to have a great experience in the utilising the benefits available
Very fortunate to have had 'Alfred' to be my customer service, very. Incise in delivery of information also in a warm welcoming manner.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
good benefits for our present needs
very sound service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Personal very pleasant and answered all my questions.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
First time dog owner, seems to cover all the essentials
Lovely, friendly lady. No huge sales pitch. No fuss
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
just what I was after as we already have an existing policy under my wife's name
i had a very informative lady which made things easy
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Same as most other policies. Nothing that stands out
Persistent.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
great customer service
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Trusted Customer – Rated 5 out of 5
1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4
Excellent customer service operator and very knowledgable too
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Service received was excellent, not too pushy and and had an empathy with dog lovers.
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The person i spoke to was very good at explaining and...
Trusted Customer – Rated 5 out of 5
The person I spoke to was very good at explaining and also very helpful when I was organising my cover