Read what our customers are saying
Trusted Customer – Rated 5 out of 5
So far everything has been great. Easy to set up over the phone and money has been deducted with no issues.
Young man named Paul helped me with pet insurance. He was very friendly and easy to talk to, helped me with all my questions and concerns.
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Trusted Customer – Rated 4 out of 5
good quality insurance product
would recommend to others.made it easy the steps needed
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Matthew was professional, knowledgeable and very...
Trusted Customer – Rated 5 out of 5
First pet insurance policy so maybe too early to state accurately, but sounds great.
Matthew was professional, knowledgeable and very helpful. I felt he listened to my questions and gave thorough thoughtful answers. I felt that Matthew anticipated my needs and offered a range of options. I am very happy with the service Matthew offered. A big thankyou to you Matthew.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Fairly competitive, almost went with pet insurance Australia as they cover largo
Great helpful young man
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Good service good pet insurance edwin
Trusted Customer – Rated 5 out of 5
Good service consultant freindly helpful good pet insurance edwin
Good service good pet insurance edwin
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The lady i spoke to today (sorry i don't remember her...
Trusted Customer – Rated 5 out of 5
The lady I spoke to today (sorry I don't remember her name) was amazing. She was patient while answering all of my questions. She made sure that I completely understood what I was signing up for. Based on that ladies customer service I will take out more insurance with Real Insurance and refer my friends and family.
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Very good service
Trusted Customer – Rated 5 out of 5
This is the third Real Insurance policy I have taken out and have always been happy with their proffesssional attitude and service. When making claims , I have found them both pleasant to deal with and punctual with their payments.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent so far but I'm yet to make a claim so we will see
Excellent
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good service
Good service
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Knowledgable and friendly service
Trusted Customer – Rated 4.5 out of 5
Little bit more expensive than other place but a $0 excess and was won over by the sales lady and her helpfulness
The lady I spoke to was lovely and knowledgeable. It was nice to speak to someone that spoke 'english' but most of all knew her product and was able to answer all of my questions.