Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
fair and reasonable
very polite and easy to understand
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good service
Good service
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Lisa, the customer service representative i dealt with...
Trusted Customer – Rated 5 out of 5
Good value and comprehensive
Lisa, the customer service representative I dealt with was wonderful, very patient and had prompt answers to all my questions.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good features.
My questions were answered and Sam was great in providing info.
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The service was good but fairly pushy which is what i...
Trusted Customer – Rated 4 out of 5
I haven't made a claim yet nor has Issabella been really sick so I won't know untill that time arises.I hope it never does having lost one cat just recently loosing another is unthinkable.
The service was good but fairly pushy which is what I have come to expect from Real.I will make up my mind over the next week as to whether I want to have pet insurance or not.
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Trusted Customer – Rated 5 out of 5
1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4
Excellent customer service operator and very knowledgable too
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Clear polite and informative.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
James had a lovely manner
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Same as most other policies. Nothing that stands out
Persistent.