Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good similar to other sites
Very pleasant staff explained clearly everything
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They make it so hard 2 cancel. not happy bout it. b...
Trusted Customer – Rated 1 out of 5
very poor don't sign up as if ya not sure, as they make it so hard 2 exit yr acount!!
They make it so hard 2 cancel. not happy bout it. b wearie !!
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Lisa, the customer service representative i dealt with...
Trusted Customer – Rated 5 out of 5
Good value and comprehensive
Lisa, the customer service representative I dealt with was wonderful, very patient and had prompt answers to all my questions.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Covered all I wished for
The service was excellent, had more help than I asked for
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good
Very good
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Operator a bit pushy. he caught at a bad moment and i...
Trusted Customer – Rated 4 out of 5
bit more expensive than other similar policies.
Operator a bit pushy. He caught at a bad moment and I did not like that I had to take the policy to understand its content.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good to know the cooling off period.
Very thorough and helpful
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Excellent
Trusted Customer – Rated 5 out of 5
The consultant was lovely. Felt sorry for her having to read the policy statement before signing me up, that was a mouthful and can just be sent in email
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Where friendliness wins over price
Trusted Customer – Rated 5 out of 5
After getting n on line quite I recueved a call from a young woman with a couple if hours who was incredible friendly, informative and really listened to my questions . I had been shopping around and still was unsure of the insurance provider I would be going through for my dogs until our conversation where I felt important so after making a choic in the cover I'd be taking I signed up for Real Pet insurance and feel happy about my decision.