Pet Insurance Reviews

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

fair and reasonable

very polite and easy to understand

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

Good service

Good service

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Lisa, the customer service representative i dealt with...

Trusted Customer – Rated 5 out of 5

Good value and comprehensive

Lisa, the customer service representative I dealt with was wonderful, very patient and had prompt answers to all my questions.

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

Good features.

My questions were answered and Sam was great in providing info.

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The service was good but fairly pushy which is what i...

Trusted Customer – Rated 4 out of 5

I haven't made a claim yet nor has Issabella been really sick so I won't know untill that time arises.I hope it never does having lost one cat just recently loosing another is unthinkable.

The service was good but fairly pushy which is what I have come to expect from Real.I will make up my mind over the next week as to whether I want to have pet insurance or not.

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Trusted Customer – Rated 5 out of 5

1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4

Excellent customer service operator and very knowledgable too

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My service feedback with real insurance

Trusted Customer – Rated 4.5 out of 5

Clear polite and informative.

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My service feedback with real insurance

Trusted Customer – Rated 5 out of 5

James had a lovely manner

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My service feedback with real insurance

Trusted Customer – Rated 4 out of 5

Same as most other policies. Nothing that stands out

Persistent.

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Premium Accident & Illness Cover

Covers up to 80% of your eligible vet bills up to a maximum claim limit of $12,000 per year if your dog or cat suffers an illness or injury. Plus if you add Routine Care Benefit, we help pay for everyday treatments like vaccinations and health checks.

Standard Accident & Illness Cover

Essential cover for expensive vet bills if your dog or cat falls ill or suffers an accident. Covers up to 75% of your eligible vet bills to a maximum claim limit of $12,000 per year.

Classic Accident & Illness Cover

We hope your dog or cat never has an accident, but if they do, this plan covers up to 60% of eligible vet bills and you can claim up to a maximum of $12,000 per year (a $2,000 annual condition limit applies).

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1300 665 965

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