Read what our customers are saying
Knowledgable and friendly service
Trusted Customer – Rated 4.5 out of 5
Little bit more expensive than other place but a $0 excess and was won over by the sales lady and her helpfulness
The lady I spoke to was lovely and knowledgeable. It was nice to speak to someone that spoke 'english' but most of all knew her product and was able to answer all of my questions.
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Glenda Davidson – Rated 5 out of 5
Product I chose for Oliver was ideal to suit his needs as a very young cat with years of life ahead of him.
Very helpful & professional service..excellent product knowledge ...Jamie is a very upbeat happy agent very willing to make sure I had the right product to cover my feline buddy Oliver's insurance needs.
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Trusted Customer – Rated 5 out of 5
i know my pet will be alright knowing i have real pet insurance for him
yes i would recommend real to anyone who want to give there family piece of mind about anything
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The service i received and the information the...
Trusted Customer – Rated 5 out of 5
I have just received my paper work though e-mail and I am very pleased I have chosen Real Insurance for my puppy.
The service I received and the information the customer service gave me was excellent and the fellow was very pleasant and answered all my questions and explained everything to me in plain English.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
I don't know until i have to make a make. ..which i jope that i won't have to.
The representative did what he said that he would ie call me back
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Very helpful and a fantastic cover!
Hilary Partington – Rated 5 out of 5
Great value for money and I feel confident that my pet will be covered well!
They were very clear with the options I had for my pet insurance, I didn't feel pressured or hassled to choose one option or the other. They took into account the absolute best option for me and gave advice based off of that. I'm very happy with my choice to go with Real Insurance
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Dont know how good uuntill I have aclaim?
Excellent help
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good
Very good
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Very good
Very good
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Where friendliness wins over price
Simone Cotterill – Rated 5 out of 5
After getting n on line quite I recueved a call from a young woman with a couple if hours who was incredible friendly, informative and really listened to my questions . I had been shopping around and still was unsure of the insurance provider I would be going through for my dogs until our conversation where I felt important so after making a choic in the cover I'd be taking I signed up for Real Pet insurance and feel happy about my decision.