Read what our customers are saying
I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.
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Trusted Customer – Rated 4.5 out of 5
Clear polite and informative.
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Trusted Customer – Rated 5 out of 5
Value for money and extra care.
Fantastic! The consultant we spoke to was excellent and knew her stuff.
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The service i received and the information the...
Trusted Customer – Rated 5 out of 5
I have just received my paper work though e-mail and I am very pleased I have chosen Real Insurance for my puppy.
The service I received and the information the customer service gave me was excellent and the fellow was very pleasant and answered all my questions and explained everything to me in plain English.
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Trusted Customer – Rated 5 out of 5
well explained through phone conversation
well explained, polite service
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Trusted Customer – Rated 4.5 out of 5
good
great
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Matthew was professional, knowledgeable and very...
Trusted Customer – Rated 5 out of 5
First pet insurance policy so maybe too early to state accurately, but sounds great.
Matthew was professional, knowledgeable and very helpful. I felt he listened to my questions and gave thorough thoughtful answers. I felt that Matthew anticipated my needs and offered a range of options. I am very happy with the service Matthew offered. A big thankyou to you Matthew.
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Trusted Customer – Rated 5 out of 5
Excellent so far but I'm yet to make a claim so we will see
Excellent
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Genuine and clear policy
Trusted Customer – Rated 5 out of 5
Good clear policy and bonus rebate.
The young man I spoke to about the policy was genuine and not forceful. He explained things clearly and I could understand his language.
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Trusted Customer – Rated 4 out of 5
good quality insurance product
would recommend to others.made it easy the steps needed