Read what our customers are saying
Stay away fraud warning
Trusted Customer – Rated 1 out of 5
Your staff falsified the information to create pet insurance for a dog which isn't in my care yet
Your staff falsified the information to push through a policy which should not of been created
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Joan Fell – Rated 5 out of 5
Service on phone was great--explaned things clearly-great service-.
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Louise Heffernan – Rated 5 out of 5
It was well explained, I felt I had made an informed decision based on the sales persons knowledge
I found the gentleman persistent (which is his job) professional and friendly. I didn’t catch his name, However he was sweet and was quick to build a rapport with me over the phone.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Waiting periods on certain treatments could be a lot better.
Great service.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good
Good communication
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Efficient and friendly
Hazel Corry – Rated 5 out of 5
LOOKS LIKE GREAT COVER FOR MY PET
THE LADY WAS MOST HELPFUL AND FRIENDLY
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Value for money and extra care.
Fantastic! The consultant we spoke to was excellent and knew her stuff.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I was able to get the cover I needed.
The lovely lady who called me was very helpful.
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The gentleman i spoke with was very knowledgeable...
Trusted Customer – Rated 5 out of 5
As Insurance goes I think that I have got the best features and benefits that I could with real insurance
The gentleman I spoke with was very knowledgeable about the products and it took a lot less time than I though it would
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Deborah Dibben – Rated 4.5 out of 5
We have only just joined and not had to use it , so fingers crossed that we don't need it .
The consultant explained the policy details and was very patient.