Read what our customers are saying
Stay away fraud warning
Trusted Customer – Rated 1 out of 5
Your staff falsified the information to create pet insurance for a dog which isn't in my care yet
Your staff falsified the information to push through a policy which should not of been created
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Trusted Customer – Rated 5 out of 5
Service on phone was great--explaned things clearly-great service-.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
All my questions were answered and was easy to understand!
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Clear polite and informative.
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I hope freckles is safe now
Trusted Customer – Rated 5 out of 5
Fixed my payment date to suit me better. Hopefully I clearly know all the things to do and took time to explain everything
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The lady was so articulate which helped me make the...
Trusted Customer – Rated 5 out of 5
Same Again The Lady was very helpful in explaining what is covered for our little chihuahua thank you
The Lady was so articulate which helped me make the decision to take out funereal insurance for myself Thank You
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Same as most other policies. Nothing that stands out
Persistent.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
good benefits for our present needs
very sound service
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Trusted Customer – Rated 4 out of 5
Haley was cheerful, friendly, and explained everything very well.
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I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.