Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very happy will be looking at car insurance also if you have it
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Excellent service
Trusted Customer – Rated 5 out of 5
Excellent service and value
Completely professional, as well as personal. Have been insured with Real Insurance with our last dog and the support was second to none. Thanks for being there.
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Customer service officer was friendly and informative,...
Trusted Customer – Rated 5 out of 5
I think that the coverage seems quite good, however I need to review the PDS more closely
Customer Service Officer was friendly and informative, and genuinely interested in listening to myself as a new customer
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I'm really happy i revived a call explaining...
Trusted Customer – Rated 5 out of 5
I'm really happy I revived a call explaining everything clear as I was already sighted up with bow wow and had no idea what I was paying and receiving
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Explain a good features and benefits
Happy with the quote and service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent cover as my dog is approaching 9 years old and some other companies will not provide cover or have limitations.
All info available on line. Quick call back with very friendly, helpful customer service.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Clear polite and informative.
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I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
good benefits for our present needs
very sound service
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Same as most other policies. Nothing that stands out
Persistent.